Softaculous

Topic : Can't install Webuzo because of license errors

Page 1 of 2

Posted By: Scirious on September 25, 2013, 2:04 pm

Here is the story.

I'm about to get a new VPS and was going to test the new version of Webuzo to see if it meet my needs. So I set up a virtual machine with VirtualBox, installed a minimal CentOS 6.4 x86 and started to install Webuzo on it. After it has been installed, when accessing http://<ip>:2004 for the first time to set it up and clicking on the install button I receive the following error message:

"You did not enter a valid license key or the license has expired."

Well, I was about to try the free version, so it should require any license key. How do I fix it?

Thanks a lot,
Daniel Bittar.

Posted By: valley on September 25, 2013, 2:29 pm | Post: 1

Hi,

Well you can reboot the box and access the installation page.

If you still face issues, you can install TeamViewer and leave the details in the support ticket. We will take control over your desktop and look into it. We are available from 5.00 am to 12.00 pm GMT.

Support: https://www.softaculous.com/support/open.php

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Posted By: valley on September 25, 2013, 2:42 pm | Post: 2

You will have access to limited scripts with the Free License.

Here is the list of scripts that will be available:
http://www.softaculous.com/softaculous/scripts_in_free

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Posted By: stanekfelix on October 30, 2013, 10:09 pm | Post: 3

I also have the exact same problem. I can't get past the initial setup due to the same license error. I even purchased a premium license but it doesn't work. I also tried leaving the license field empty, and it doesn't work either.

Posted By: boedyirh on November 29, 2013, 12:48 am | Post: 4

I also experience the same thing. Install webuzo in virtualbox. But get this error
"You did not enter a valid license key or the license has expired."

They mention, that leaving license key empty will get to free version. But it's not
Put Trial License also get the same message error.

Boedy

Posted By: valley on November 29, 2013, 5:58 am | Post: 5

Restart the Virtual Box and try again.

We shall replicate the issue at our end and fix the same ASAP.

Apology for the inconvenience caused.

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Posted By: saphat on February 21, 2014, 6:14 pm | Post: 6

I have been getting the same error also. I've restarted virtualbox several times and entered in different licenses. Please advise.

Posted By: valley on February 22, 2014, 5:02 am | Post: 7

Quote From : saphat February 21, 2014, 6:14 pm

I have been getting the same error also. I've restarted virtualbox several times and entered in different licenses. Please advise.

What is the Webuzo version ?

Execute the following command and that should fix it up.

Code

Root>  /usr/local/emps/bin/php /usr/local/webuzo/cron.php

Hope it helps \m/

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Posted By: Unfree on April 23, 2014, 4:57 pm | Post: 8

"You did not enter a valid license key or the license has expired."
Same problem, no way to fix.....this Webuzo was looking nice but seems a lot of us are turning in circles with the bugs !

Posted By: valley on April 24, 2014, 4:37 am | Post: 9

Quote From : Unfree April 23, 2014, 4:57 pm

"You did not enter a valid license key or the license has expired."
Same problem, no way to fix.....this Webuzo was looking nice but seems a lot of us are turning in circles with the bugs !

Are you able to ping to softaculous.com from your machine ?

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Posted By: Unfree on April 24, 2014, 10:24 am | Post: 10

Fixed it by playing with the network settings of the virtual machine....

Posted By: Scirious on April 24, 2014, 11:38 am | Post: 11

Hi there!

What settings fixed it?

-- Scirious

Posted By: Unfree on April 24, 2014, 11:42 am | Post: 12

Changed VMware Network Adapter settings from NAT to " Bridged ( Auto-Detect ).
It seems the license error happens when the machine can't contact softaculous.com.

Anyway, still struggling with other install problems as now Webuzo can't find Mysql....if I can't make it work today I'll cancel my license !

Posted By: Scirious on April 24, 2014, 11:56 am | Post: 13

Thanks, Unfree!

However I do remember Webuzo being able to work with bridged network before.

-- Scirious.

Posted By: valley on April 25, 2014, 4:52 am | Post: 14

Quote

It seems the license error happens when the machine can't contact softaculous.com.

Yes, the license error was because, you were not able to connect to softaculous.com

Quote

Anyway, still struggling with other install problems as now Webuzo can't find Mysql....if I can't make it work today I'll cancel my license !

You can install/ remove MySQL by just a simple click from the Webuzo Enduser Panel.
Guide: http://www.webuzo.com/wiki/Install_System_Apps

Hope it helps \m/

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