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 Scripts not installing (5 Replies, Read 4047 times)
mirage
Group: Member
Post Group: Newbie
Posts: 3
Status:
I was trying to test it out with the possibility of installing it on two
dedicated servers. However none of the scripts seem to work. I always
get "The INFO.XML file could not be found! Please report this to the
Server Admin."

After I run the cron, (following the suggestion on Directadmin forum),  I don't see
anything happening in SSH but it returns to the command line. When I go
on the web and click on the software and click update settings:

I get a bunch of these, on and on:

"Updating Files

Zikula

Software not found.....Needs Update

Deleting previous files......

Fetching Latest File......Could not SAVE latest file......Continuing   



AEF

Software not found.....Needs Update

Deleting previous files......

Fetching Latest File......Could not SAVE latest file......Continuing" etc.



The original fatal error "The INFO.XML file could not be found! Please report this to the Server Admin" still occurs.



Question: Where is it supposed to be saving the scripts before
installing? I see that a /var/softaculous was created but there is
nothing in it. Who is supposed to own this folder?
       

       

       

       

       

       

       
           
           
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Scripts not installing
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Its better that the root owns the folder and you use the shell command to update the scripts.
The command is :
[root] php /usr/local/directadmin/plugins/softaculous/cron.php

-----------------------
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Scripts not installing
mirage
Group: Member
Post Group: Newbie
Posts: 3
Status:
Thanks for the response.  I have tried your suggestions and run into the same problem. Several reinstalls as well.  I even tried it out again on a second directadmin server but no cigar.  Same deleting stuff and then can't save the latest. There is nothing in /var/softaculous.

Any thoughts? I must know that the free version works before I buy a license. :)
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Scripts not installing
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Is your Shell User account not the root ?
If you want we can try to do it for you ?

Also who owns the directory /var/softaculous. It should be the root.

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

Scripts not installing
mirage
Group: Member
Post Group: Newbie
Posts: 3
Status:
I am root and so is the directory /var/slftaculous owned by root.
IP: --   

Scripts not installing
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
The support team has emailed you please look into it.

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

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