Softaculous

Topic : Updating phpBB 3.1.1-3.1.2 via Softaculous

Posted By: DigiDog on November 28, 2014, 12:25 am

I've just updated to 3.1.2 via Softaculous and received a success message. Everything seems good and the board is working nicely. However when I open the ACP I see this message.

I had to remove that image because:
"You are not allowed to post links on this forum because you are new to this forum." That's annoying.

The ACP still showed the current version as 3.1.1 and insists it should be updated.

I've since manually updated the board but I'm sure others will come across this same problem. Any thoughts?

Posted By: Brijesh on November 28, 2014, 5:45 am | Post: 1

Hi,

Can you please open a support ticket with the control panel login details so that we can check the issue asap.
https://www.softaculous.com/support/

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: DigiDog on November 28, 2014, 6:12 am | Post: 2

There's not much point as I've already updated the board manually, so nothing to see there I'm afraid.

Posted By: Brijesh on November 29, 2014, 9:04 am | Post: 3

Hi,

We tried to replicate the issue on our servers but could not replicate the issue.

We are trying other possibilities and will see if you are able to replicate the issue.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: DigiDog on November 29, 2014, 9:27 pm | Post: 4

I wish I could be more helpful. I have screen grabs showing the Softaculous success screen and phpBB still showing 3.1.1 installed, but apparently I can't post them yet as I'm a newbie in these parts.

Posted By: Brijesh on November 30, 2014, 3:07 pm | Post: 5

Hi,

You can email us the screenshots at support[@]softaculous[dot]com

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: DigiDog on November 30, 2014, 10:22 pm | Post: 6

Email sent. Thx!

Posted By: Brijesh on December 1, 2014, 6:09 am | Post: 7

Hi,

Thank you for providing the screenshots.

After looking at the screenshots it looks like you made a new install of phpBB instead of upgrading the existing one.

You need to refer to the following guide on how to upgrade an installation :
http://www.softaculous.com/docs/How_to_upgrade_installations

If you follow the above guide your installation should be upgrade fine.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: DigiDog on December 1, 2014, 10:38 pm | Post: 8

Sorry to disappoint you, but I used the upgrade option. I've done this several times in the past with no problems.

However my problem was solved by manually updating files from phpBB. I posted this in case anyone else had a similar problem.

Thanks for your help! ;-)

Posted By: Brijesh on December 2, 2014, 6:11 am | Post: 9

Hi,

Glad to know your issue was resolved.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool