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 Login fails for webuzo user, Login fails for webuzo user (3 Replies, Read 576 times)
morgy
Group: Member
Post Group: Newbie
Posts: 2
Status:
Hi there, I cannot login to my webuzo control panel with my usual username.
I can, however, login with root. But resetting the password doesnt seem to work.
All my domain info has gone, so none of my sites are available.
Please can anyone advise what to do next,
Thanks
Morgan
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Login fails for webuzo user
radwebhosting
Group: NOC
Post Group: Newbie
Posts: 29
Status:
It is probably best to open support ticket with Softaculous staff for review.

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Login fails for webuzo user
morgy
Group: Member
Post Group: Newbie
Posts: 2
Status:
Ah thanks, I am currently in the process of doing that.Although they want root ssh access to my server which is making me a little nervous.Any advice?Thanks
IP: --   

Login fails for webuzo user
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 4101
Status:
Hi,

We need root access to debug the issue because we will need to upload debugging files and execute some commands while debugging.

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