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 Backup - missing template and installations (1 Replies, Read 1894 times)
tinocordes
Posted on # September 24, 2012, 12:41 pm
Group: Member
Post Group: Newbie
Posts: 2
Status:
One of my Joomla websites crashed recently and I need to restore it. I have been taking backup with Softaculous without errors.

But when I restored the backup it missed the configuration file. I unzipped the backup myself to look after the file and I could see that a lot of files is missing. Actually it's only the core Joomla site that's backed up. It's missing my own template and all the components i've installed in Joomla.

What could it be? File privileges?

This is pretty scary, because I have 6-7 websites.
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Backup - missing template and installations
Brijesh
Posted on # September 24, 2012, 1:15 pm | Post: 1
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Hi,

The templates should also be backed up. Can you please open a support ticket with the cpanel login details we will check it.

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