Softaculous

Topic : NEW WP install took over my primary domain

Posted By: seeknulfind on December 19, 2023, 4:02 pm

Here's what happened with context.

My webhost dropped Softalicious so I bought a license to install a new WP site. I've installed WP dozens of times so this is nothing new.

The new add on domain is installed but now my primary domain is redirected to the new add on domain and I can no longer even access my primary domain either from the front end or the back end. I checked the DB's and each install has it's own DB. My posts on my primary domain are intact but I cannot get my primary back!

Cpanel indicates I have no redirects. I've tried this on different browsers with the same results so it is not a "casche" issue.

Please advise.

OH - AND I AM SIGNED IN SO OF COURSE I AM NOT A ROBOT!

Posted By: deepak_rajbhar on December 27, 2023, 1:34 pm | Post: 1

Hi,

Please contact your web host/hosting provider regarding this issue.
They will help you to resolve your domain issue.

Softaculous is just an installer that helps you to install WordPress and other popular scripts hence regarding this issue you need to contact your hosting provider.