Posted By: Brijesh on February 1, 2016, 6:36 am | Post: 1 |
Hi,
Are you able to access the backups page in Softaculous Enduser panel ? If you can provide a screenshot we can check it for you. ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool |
Posted By: Brijesh on September 26, 2018, 7:34 am | Post: 3 |
Hi,
Can you confirm if the backups are in the correct directory ? The backup .tar.gz files should be in the softaculous_backups/ directory in the user's Home Directory. Also the files should be owned by the user. If you still face the issue please open a support ticket with us so that we can check this for you. ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool |