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 Softaculous Cloning tool has a bug!, does not do something it should to the database (2 Replies, Read 9973 times)
tara2
Posted on # September 4, 2016, 9:56 pm
Group: Member
Post Group: Newbie
Posts: 2
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Hello, I LOVE softaculous :)

...but I didn't love it last night and this morning, haha!!

It was cloning all the files for a wp site clone ...but when I clicked on the cloned new wp site, it was bringing up the old site (though had the new url) and was an error 404 page.

after 7 attempts with 2 sites, I asked my hosting who also could not get it to work but managed to find that it is 2 lines somewhere in the database that are not updating it to the new url ...something like that, although not sure which 2 lines they are.

Please, please can you put it right soon?!!  ...it is a life-saving tool, to know that one has a clone that's updated every week or so of my sites.

Many thanks in advance :)   ...you are MUCH appreciated :)
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Softaculous Cloning tool has a bug!
priya_mittal
Posted on # September 9, 2016, 2:50 pm | Post: 1
Group: Member
Post Group: Newbie
Posts: 47
Status:
Hi,

Can you please open a support ticket with us at:
https://www.softaculous.com/support/

and provide us with your control panel login details there so that we may debug the issue for you.
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Softaculous Cloning tool has a bug!
tara2
Posted on # September 9, 2016, 6:19 pm | Post: 2
Group: Member
Post Group: Newbie
Posts: 2
Status:
Will do :)
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