Softaculous


Topic : Sitepad whit blank screen


Posted By: wagner on March 31, 2020, 8:51 pm
Hello,

When accessing the sitepad installed in Cpanel, I am having a blank screen.

See: https://prnt.sc/rqf6c3

Can u help me?

Posted By: wolke on April 3, 2020, 1:47 pm | Post: 1
Seems that the new editor version has some drawbacks. I´am scared that it will be the new standard for all users, as it does not work at all under cPanel with Cloudlinux/CageFS.
Are you running on Cloudlinux?

Posted By: wagner on April 6, 2020, 12:49 pm | Post: 2
Hello wolke

Yes, my server has cloudlinux
Is there anything that can be done?

Posted By: wolke on April 6, 2020, 1:10 pm | Post: 3
I´am also fighting with a cloudlinux server and sitepad while other cloudlinux servers run well (I don´t get the difference...)
Make sure you have error reporting on (display errors). You can find that in CPanel:
PHP Selector => switch to options
I´m quite sure you will see an error like "Can´t include file /usr/local/sitepad[...]"
Try running as root:
Code
cagefsctl -M
cagefsctl --force-update

That was bringing me a step further, now the editor hangs at 90% loading when trying to edit a page. Still fighting on that.


Edited by wolke : April 6, 2020, 1:10 pm

Posted By: kabworld on April 14, 2020, 3:08 pm | Post: 4
My sitepad homepage editor is also returning black and not been redirected from the softaculous link . I have been  troubleshooting but with no success for more than 5hours now. Pls help

Posted By: wolke on April 14, 2020, 3:57 pm | Post: 5
the only thing I can recommend is opening a support ticket for that. It is unlikely that you will be able to solve that puzzle on your own.
In my case, Virtualizor Support was able to get it running.

Posted By: patricio.droguett on July 23, 2021, 12:32 am | Post: 6
i had the same issue, i created a staging copy and that copy it works, then i deleted the one that had the issue and create it again from the staging.


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