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 Backup not working, Backup of osTicket is not working (0 Replies, Read 126 times)
nigelfish
Group: Member
Post Group: Newbie
Posts: 1
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Hi,

I am trying to backup my osTicket from Softaculous but after a few hours it still says "Backing up database: 95%"

Do you know what could be wrong?

Attached is a screenshot of the settings that I used.

Few other quick questions:

1) where is the defauly backup location?

2) if I install a new version of osT and it does not work, is it easy to restore the previous version from backup?
(Note: the whole point of the backup is to upgrade my osTicket fro, 1.10 - to 1.15)

Thx - Nigel
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