Frequently Database passwords gone

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Frequently Database passwords gone (5 Replies, Read 2683 times)

virtulogix	# November 19, 2019, 8:28 am
Group: Member Post Group: Newbie Posts: 3 Status:	Hello! Frequently Database passwords of installations gone and have to input new. Mostly with Wordpress installations. I'm assuming after cPanel updates. Any help with this? GreetingsAndrew
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Frequently Database passwords gone

Brijesh	# November 19, 2019, 9:09 am \| Post: 1
Group: Softaculous Team Post Group: Super Member Posts: 5647 Status:	Hi, Are you referring to database password being changed automatically ? Softaculous does not reset the password of any database user. You will need to contact cPanel team regarding this. ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool
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Frequently Database passwords gone

virtulogix	# November 19, 2019, 10:13 am \| Post: 2
Group: Member Post Group: Newbie Posts: 3 Status:	Hello! No the Databases self are not affected. Only the password entries in Softaculous for databases changes or gone. So its rather a thing with Softaculous. Any solution? GreetingsAndrew
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Frequently Database passwords gone

Brijesh	# November 19, 2019, 11:27 am \| Post: 3
Group: Softaculous Team Post Group: Super Member Posts: 5647 Status:	Hi, Can you please open a support ticket with the cPanel login details of your account so that we can check this for you ? https://softaculous.deskuss.com/ ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool
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Frequently Database passwords gone

virtulogix	# November 19, 2019, 1:26 pm \| Post: 4
Group: Member Post Group: Newbie Posts: 3 Status:	Hello! As an administrator and hoster, it's hard for me to give access. Is it possible that you can give me some recommendations with which I can look up certain things myself? My license data is: Activation code: 4iwxohwxb1 User ID: 154992 greetings Andrew
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Frequently Database passwords gone

Brijesh	# November 23, 2019, 12:05 pm \| Post: 5
Group: Softaculous Team Post Group: Super Member Posts: 5647 Status:	Hi, Sorry for the late reply. In order to understand the issue better can you please answer the questions below : 1. Once you update the database password in Softaculous are the database password changed manually and after that Softaculous records are not in sync. 2. Is the database password completely blank or just incorrect ? ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool
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