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 The URL and DIRECTORY name do not match, how to backup moved folder (5 Replies, Read 4810 times)
xtom999
Group: Member
Post Group: Newbie
Posts: 4
Status:
Hello,
I have moved my site from root (public_html) to the folder (with Duplicator Pro, all works fine). I cannot update the folder path in Softaculous it says:

  The following errors were found :

    The URL and DIRECTORY name do not match

I need to backup a new folder not the original one. How can I achieve this?  :-(   :squi:   :??:
IP: --   

The URL and DIRECTORY name do not match
xtom999
Group: Member
Post Group: Newbie
Posts: 4
Status:
it is Wordpress site, not MU
IP: --   

The URL and DIRECTORY name do not match
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5647
Status:
Hi,

If the path was updated into a sub-directory the URL would also have been updated e.g. domain.com/sub-dir

So you will need to update the path as well as URL and then you should not face the issue.

If you still face the issue please open a support ticket here :
https://softaculous.deskuss.com/

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

The URL and DIRECTORY name do not match
xtom999
Group: Member
Post Group: Newbie
Posts: 4
Status:
I have moved another site (the same server btw) and I do not have anything after / it is domain.com nothing else, so what you say is not true.
IP: --   

The URL and DIRECTORY name do not match
xtom999
Group: Member
Post Group: Newbie
Posts: 4
Status:
you can run your site from folder, having your address as domain.com. basic things.
IP: --   

The URL and DIRECTORY name do not match
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5647
Status:
Hi,

Yes offcourse I understand we can host a domain in any directory.

However in order to find the exact cause of the issue please open a support ticket with the cPanel login details and we will check it asap :
https://softaculous.deskuss.com/

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

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