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 Where do updates come from?, I am not getting updates anymore (1 Replies, Read 41515 times)
tonymee
Group: Member
Post Group: Newbie
Posts: 1
Status:
Hi, my host is Lunarpages and I loaded my Drupal script through Softiculous in my cpanel there.

I don't seem to be getting updates lately and I am wondering where they come from; do they come through Softiculous? If so what is the IP Address? I think I may have blocked it while blocking thousands to stop spam.
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Where do updates come from?
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 4073
Status:
Hi,

The updates are fetched from Softaculous servers once every 24 hours. There could be two reasons why the updates are not being downloaded on your servers :

1. Either "Auto Update Scripts" is disabled on your server, if you have root access to the server please enable this setting from Softaculous Admin panel -> Settings. Or if you do not have root access you could ask your host to do that for you.

2. Your server is blocking our IP. Please whitelist the following IPs :
api.softaculous.com (IP : 216.18.221.243)
s1.softaculous.com (IP : 108.61.84.171)
s2.softaculous.com (IP : 23.29.77.179)
s3.softaculous.com (IP : 142.4.49.46)
s4.softaculous.com (IP : 188.138.10.177)

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