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 A 50X error occurred (1 Replies, Read 12362 times)
abtin@espod.net
Posted on # January 13, 2019, 6:37 am
Group: Member
Post Group: Newbie
Posts: 1
Status:
Hi

i cannot access to my Webuzo admin panel and i got A 50X error occurred

Sorry, the page you are looking for is currently unavailable.
Please try again later.

i tried to reboot server via ssh and service webuzo restart

Stopping php-fpm: php-fpm is stopped
Stopping nginx: Done...
Starting php-fpm: [13-Jan-2019 10:01:41] ERROR: [pool users] cannot get uid for user 'soft'
[13-Jan-2019 10:01:41] ERROR: FPM initialization failed
Starting nginx: Done...

also the soft user is not exist in my VPS

please help me here 
IP: --   

A 50X error occurred
Dhanya
Posted on # January 15, 2019, 7:00 am | Post: 1
Group: Softaculous Team
Post Group: Working Newbie
Posts: 80
Status:
Hi,

From the error it seems that system user 'soft' is missing. Adding the system user and restarting the webuzo service will resolve your issue.

Let us know if you face any issues further.
IP: --   

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