Softaculous

Topic : The MySQL Connection could not be established.

Posted By: tinycg on January 7, 2015, 4:48 pm

I've had a working Softaculous install for a long time, installed multiple applications without a problem for years. However in the last few days whenever I use the form for any application I get "The MySQL Connection could not be established."

I haven't changed any passwords, I've made the DB name as small as possible per other suggestions over username length, the users appear to being created, the directory appears to be created yet the installations all fail with this error.

Running Centos 6.6 / CPanel / WHM. Any help would be appreciated.

Posted By: tinycg on January 7, 2015, 5:22 pm | Post: 1

It also appears that an empty database is actually being created which would suggest that a connection has been properly established.

Posted By: Brijesh on January 8, 2015, 8:17 am | Post: 2

Hi,

Can you please open a support ticket with the cPanel login details so that we can check the issue :
https://www.softaculous.com/support/

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool