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 HD do not increased after edition (4 Replies, Read 433 times)
ajmeireles2018
Group: Member
Post Group: Newbie
Posts: 28
Status:
Hi!

After edit a Virtualizor VPS based on Window Server, the system show me the new disk on Disk Management but not on available for use at C:\, how I can fix that? I already stopped and start the VPS during 3 times (also I've tried to use chkdsk on prompt but still without work on)
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HD do not increased after edition
wolke
Group: NOC
Post Group: Elite Member
Posts: 353
Status:
You need to expand the drive in windows hdd manager under

administrative tools => Computer Management => Storage => Disk Management
You will see that windows already "see" the bigger drive, but you also need to tell it to use it.

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HD do not increased after edition
jevingala
Group: Virtualizor Team
Post Group: Super Member
Posts: 520
Status:
Hi,


Can you please provide screenshot of disk management from the Windows vps ?

-----------------------
Regards,
Virtualizor Team.
http://virtualizor.com/
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HD do not increased after edition
ajmeireles2018
Group: Member
Post Group: Newbie
Posts: 28
Status:
Quote From : jevingala May 18, 2020, 1:17 pm
Hi,


Can you please provide screenshot of disk management from the Windows vps ?


To be honest with you, we are thinking about giving up Virtualizor. We have been using Virtualizor for 3 years and at the beginning your support was very effective, I remember as if it were today that you (Jevin) helped me to install my first server by AnyDesk. Today, about 3 years later (including with Kaushal's departure from the team) the assessment I can make is this: Virtualizor's support is horrible! (Forgive me for being true).

Do you have many customers to serve? Hire new team members. Simple! My company has 20 unlimited licenses. How much does this generate for you in revenue? U$ 180.00 (excluding the SitePad and Softaculous licenses we use).

We are seriously considering migrating the entire platform to VMWare just to avoid having to spend our money on support that takes 6 days to respond to us, either here or by ticket. I understand that you can have many customers, but not even with 20 active licenses can we get DESERVED attention at times when we need it most? Solve a bug, another one appears ... Nobody answers by skype, nobody answers by chat, nobody answers by ticket. What do I, as a CLIENT, have to do? Wait 5 days! This is ridiculous. I don't intend to count on Virtualizor's support anymore and I really don't recommend it to anyone.

I am speaking as a customer dissatisfied with support. The system is functional and good, but you need to adjust your support. Neither cPanel nor OVH takes so long to answer a ticket.
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HD do not increased after edition
jevingala
Group: Virtualizor Team
Post Group: Super Member
Posts: 520
Status:
Hi,

For now, our priority is on tickets mostly.
Was any ticket opened for this issue or some other issue which took more than expected time to get a response ?

Sorry for the inconvenience caused.

-----------------------
Regards,
Virtualizor Team.
http://virtualizor.com/
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