Softaculous


Topic : Softaculous app disapperard


Posted By: Posco on June 25, 2017, 4:10 pm
First of all I have to say that I am new with cpanel and whm.
I have a reseller account only to be able to host some (very small) websites I manage.
But i have a problem now, in the cpanel home page I
see Softaculous but I do not see any app and i cant even install anything.
I've verified in whm that the created users have enabled all apps.
Couple of day ago everything worked fine, maybe I touched something.
Do you have any suggestions?


Posted By: Posco on June 25, 2017, 4:12 pm | Post: 1
Another screenshot.

Posted By: nikhil89 on June 26, 2017, 5:26 am | Post: 2
Hi,

It seems that due to some reason all the scripts must have been disabled on your server. You can enable the scripts back and the list shall appear as before. You can refer to our wiki here for enabling the scripts:
http://softaculous.com/docs/Enable/Disable_Scripts

Hope this helps. Please let us know if you need any further information. We will be happy to help you.

Posted By: Posco on June 26, 2017, 10:00 am | Post: 3
Nothing appear in that page, i don't have "Software" section too.
I just ask to my hosting provider. At this point i supose that mybe isn't a my problem.
But an issue from my provider.

Posted By: Brijesh on June 26, 2017, 11:44 am | Post: 4
Hi,

Looks like you are accessing the Softaculous Enduser panel and the options referred by nikhil89 are for Softaculous admin panel.

Only root user has access to Softaculous admin panel. Hence you will need to contact your provided if they have disabled the scripts or if there is some issue you can ask them to open a support ticket with us and we can check it asap :
https://www.softaculous.com/support/

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: Posco on June 26, 2017, 1:52 pm | Post: 5
Issue resolved,
i have acces at admin panel but no options to enable disable was shown.
i open a ticket at my provdieder and they fix the problem in a minute.
I dont the reason, but now it works :-=

Posted By: Brijesh on June 26, 2017, 2:30 pm | Post: 6
Hi,

Glad to know it works fine now.

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

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