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 support softaculous is slowly? (8 Replies, Read 1323 times)
hendranata
Group: NOC
Post Group: Newbie
Posts: 23
Status:
i know the ticket system right now is new.
but i have open to virtualizor support and no respond more than 1 day.
any issue or busy?
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support softaculous is slowly?
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 4346
Status:
Hi,

Sorry for the delay.

I see the support team is working with you to resolve the issue now.

The support is functional as normal and you should not expect any delays.

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support softaculous is slowly?
hendranata
Group: NOC
Post Group: Newbie
Posts: 23
Status:
Quote From : Brijesh April 3, 2019, 8:24 am
Hi,

Sorry for the delay.

I see the support team is working with you to resolve the issue now.

The support is functional as normal and you should not expect any delays.

are u sure?
more than 3days no answer
ticket id: 166712

Edited by hendranata : April 9, 2019, 1:17 pm
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support softaculous is slowly?
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 4346
Status:
Hi,

Sorry for the inconvenience.

This seems to be a Virtualizor ticket. I have escalated this to the Virtualizor Manager.

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support softaculous is slowly?
chirag
Group: Virtualizor Team
Post Group: Elite Member
Posts: 346
Status:
Hi,

Sir we have replied to your ticket.
We use virsh destroy UUID_OF_THE_VM
We ar enot using virsh undefine.

Sorry for the delay in reply.
Let us know for further information.

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support softaculous is slowly?
hendranata
Group: NOC
Post Group: Newbie
Posts: 23
Status:
anyway thanks..
also i face another issue as well.. still waiting for the virtualizor support/developer respond..
appreciate if u can do faster
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support softaculous is slowly?
chirag
Group: Virtualizor Team
Post Group: Elite Member
Posts: 346
Status:
Hi,

Sir I just checked your other ticket with secondary IP issue.
We will check and get back to you asap.

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support softaculous is slowly?
hendranata
Group: NOC
Post Group: Newbie
Posts: 23
Status:
Quote From : chirag May 9, 2019, 7:16 am
Hi,

Sir I just checked your other ticket with secondary IP issue.
We will check and get back to you asap.


sure.. also another issue regarding rx error and drop between virtio and intel E1000.
curious about that.
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support softaculous is slowly?
chirag
Group: Virtualizor Team
Post Group: Elite Member
Posts: 346
Status:
Hi,

Sir have you opened another ticket for this issue ?
Please provide ticket number we will get back to you asap.

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