| Posted By: priya_mittal on March 28, 2017, 9:06 am | Post: 1 |
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Hi,
Please open a support ticket with us here: https://www.softaculous.com/support/ And share with us your Control Panel login details so that we may debug the issue further for you.. |
| Posted By: blackrangersoftware on February 14, 2021, 8:37 pm | Post: 2 |
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Please open a support ticket with us here:
https://www.softaculous.com/support/ The stock "out-of-the-box reply" does NOT help those of us who are searching for answers to questions others have often already asked. Support has dropped the ball right there over and again, and so far on every question I have had that brought me to this forum. In most support forums that have public access, if a solution has been found to a problem, all are encouraged to share the solution so the rest of us having same or similar issues can benefit. I would like to suggest that the Softaculous Support staff do the same. Barry W. Black Chief Scientist and Technology Mgr. Black Ranger Software, LLC |
| Posted By: blackrangersoftware on February 14, 2021, 8:46 pm | Post: 3 |
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Please open a support ticket with us here:
https://www.softaculous.com/support/ The stock "out-of-the-box reply" does NOT help those of us who are searching for answers to questions others have often already asked. Support has dropped the ball right there over and again, and so far on every question I have had that brought me to this forum. In most support forums that have public access, if a solution has been found to a problem, all are encouraged to share the solution so the rest of us having same or similar issues can benefit. This issue seems to be ongoing since the package release date is very recent. LimeSurvey Version: 3.25.10+ Release Date: 28-01-2021 I would like to suggest that the Softaculous Support staff do the same. Barry W. Black Chief Scientist and Technology Mgr. Black Ranger Software, LLC |
| Posted By: Brijesh on February 15, 2021, 1:18 pm | Post: 4 |
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Hi,
There could be two reasons for this issue : 1. The permission for Softaculous binary is incorrect. This can be fixed by executing the following commands as ROOT : https://www.softaculous.com/docs/admin/repair-binary-utility/ 2. Your server is unable to communicate with Softaculous servers. Please make sure your server is able to fetch files from our mirror servers mentioned here : https://www.softaculous.com/docs/admin/system-requirements/#system-requirements If you still face this issue we require access to your server to debug further hence we ask for opening a support ticket as you can submit your server login details securely via our support ticket portal : https://softaculous.deskuss.com/ ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool |