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 serialized data are getting lost on duplicate (5 Replies, Read 18717 times)
severfire
Group: Member
Post Group: Newbie
Posts: 4
Status:
when duplicating wordpress serialized data are getting lost.
for example with divi from elegant themes...
all the settings lost on duplicate.

please check. hope it will bet fixed :-)
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serialized data are getting lost on duplicate
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 4113
Status:
Hi,

We have made a fix regarding this issue and will be releasing the fix soon.

If you would like us to apply the patch on your server please open a support ticket with us and we will apply it for you :
https://www.softaculous.com/support/scp/

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serialized data are getting lost on duplicate
sknicholsdev
Group: Member
Post Group: Newbie
Posts: 1
Status:
I realize this post is a couple years old, but I have the same issue when duplicating a staging site with InMotion Hosting using Softaculous. What doesn't copy with Divi: Customizer settings and Theme Options settings.

For those who might find this useful, a quick workaround is to export you Customizer and Theme Options settings (click up/down arrows near the top) from the staging site and import them into the final destination website. It takes maybe 2-3 minutes, and it saves you from having to go in and check what didn't transfer, fixing it, etc.
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serialized data are getting lost on duplicate
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 4113
Status:
Hi,

Thank you for reporting the issue.

We will test the Staging option with Divi and debug what could be causing the issue.

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serialized data are getting lost on duplicate
KualoJo
Group: Member
Post Group: Newbie
Posts: 1
Status:
Hello,

Just to add that this doesn't only affect Divi. We found the exact same problem in another theme (Citrus by Buddha Themes).

The same issue, the theme options data was all missing and the theme essentially reset to default. I suspect there is a bug with how this data is copied.

This affects cloning and staging.

I have also submitted a ticket on this.

Thanks for your help.
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serialized data are getting lost on duplicate
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 4113
Status:
Hi,

We will debug the issue with the details you have provided in the ticket and get back to you.

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