Softaculous

Topic : Update Mysql and now Mysql is no more installed.

Posted By: peopleinside on May 27, 2016, 4:47 pm

System App show a new Mysql version. I Have updated and now is not installed the update process has only removed Mysql. Now I Am trying to install from Webuzo because all my website are down!

No I see error: There was an error extracting the package - - MySQL - mysql-x86_64.tar.gz

So all my website down I must open a ticket.

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PeopleInside :angel:

Web, security, open source passionate.

Posted By: peopleinside on May 27, 2016, 4:55 pm | Post: 1

Experience has helped me.

The only solution was via SSH do Service Webuzo restart than reinstall Mysql again.

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PeopleInside :angel:

Web, security, open source passionate.

Posted By: webuzo_manager on May 28, 2016, 1:17 pm | Post: 2

Hi peopleinsideit,

This is strange as it shouldn't have happened , we will test it on our side and check if the above issue persists.

Posted By: adeputr4@gmail.com on June 4, 2016, 6:08 pm | Post: 3

Quote From : peopleinside May 27, 2016, 4:55 pm

Experience has helped me.

The only solution was via SSH do Service Webuzo restart than reinstall Mysql again.

Hello Peopleinside,

After you reinstall Mysql, is the databases that already inside of the mysql gone? Or is it backed up? Because I have problem my installed apps is not detected by webuzo panel right now. When try to click mysql, it says, mysql in not installed. But i tried to check via ssh console, it is running smoothly.

Posted By: peopleinside on June 4, 2016, 7:12 pm | Post: 4

Hi,
are you able to see your web app working?

After update of Mysql my all install stopped to work so I have restarted webuzo and installed again Mysql.

If you think to have the same issue
I suggest to check ig in Webuzo Apps you have mysql installed, if not I suggest to do via SSH the command:

Code
service webuzo restart

after that again go on App and install Mysql.

Your issue should be resolved.

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PeopleInside :angel:

Web, security, open source passionate.

Posted By: adeputr4@gmail.com on June 4, 2016, 7:33 pm | Post: 5

I have restart webuzo via SSH, but no result, and in the webuzoo apps, none installed :( that is my problem... But actually, all of the required apps is installed properly by webuzo before. And now they are gone from the apps installed list by webuzo

Posted By: peopleinside on June 4, 2016, 7:35 pm | Post: 6

Maybe you need open a webticket https://www.softaculous.com/support/

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PeopleInside :angel:

Web, security, open source passionate.

Posted By: adeputr4@gmail.com on June 4, 2016, 7:36 pm | Post: 7

Quote From : peopleinside June 4, 2016, 7:35 pm

Maybe you need open a webticket https://www.softaculous.com/support/

I did since yesterday, but still no answer :(

Posted By: peopleinside on June 4, 2016, 7:48 pm | Post: 8

Quote

After you reinstall Mysql, is the databases that already inside of the
mysql gone? Or is it backed up? Because I have problem my installed apps
is not detected by webuzo panel right now.

After I have reinstalled Mysql every database is present (backed).
If you want you can find me in live chat for 10 minutes. Link in my signature. For the ticket you must wait... sorry for the delay.

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PeopleInside :angel:

Web, security, open source passionate.

Posted By: peopleinside on June 4, 2016, 8:34 pm | Post: 9

Hi, your issue is something I don't know so I cannot help you. You must wait a reply from Webuzo. My support ends here as I see your panel issue and is something I cannot assist.

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PeopleInside :angel:

Web, security, open source passionate.

Posted By: nikhil89 on June 6, 2016, 2:03 pm | Post: 10

Hi,

The support team has resolved the above issue. It seems that the file which contains the installation details was renamed. The file present at /var/webuzo/apps was renamed to a random string, renaming it to apps and everything shall work fine.

Please let us know if you need any further information. We will be happy to help you.