Softaculous


Topic : Update center not connecting


Posted By: JJTagy on August 12, 2014, 12:14 am
When opening the admin page for Softaculous, the page is updated with current news and script update information which shows a valid connection. However, when selecting the Updates tab to visit the Update Center, the current version shows 4.5.3, but the Latest Version always shows "Could not connect to Softaculous" in red font. Is the XAMPP version not able to autoupdate or might there be another issue?
Thanks!

Posted By: JJTagy on August 12, 2014, 12:31 am | Post: 1
In case it helps.
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Posted By: Brijesh on August 12, 2014, 8:31 am | Post: 2
Hi,

Thank you for reporting the issue. We have made the required changes and you should see the update now.

After the upgrade in case you are redirected to the installer please delete the install.php
This will be fixed in the next version of Softaculous.

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: JJTagy on August 12, 2014, 11:17 am | Post: 3
Done and resolved, thank you!
In addition to your instructions, I also needed to delete the index.php and rename the _index.php to index.php.

Posted By: Brijesh on August 12, 2014, 11:38 am | Post: 4
Hi,

Thank you for pointing towards this.
This will be fixed as well in the next version.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: JJTagy on September 14, 2014, 7:11 pm | Post: 5
Quote From : Brijesh August 12, 2014, 11:38 am
Hi,

Thank you for pointing towards this.
This will be fixed as well in the next version.

Just to note that the index.php replacement still didn't happen automatically.

Posted By: tidus on September 16, 2014, 1:46 pm | Post: 6
Hi,

Okay. thanks for reporting. Will fix it in next version.


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Posted By: abidkecil on October 23, 2014, 5:21 pm | Post: 7
Hi,
I'm also have similar issue, Unable to connect to news server and icon is missing from cPanel.

FYI All softaculous IP has been added to csf.allow
Code
#softaculous
192.210.128.227
76.164.222.115
142.4.49.46
148.251.68.26
216.18.221.243


Issuing update command "/usr/local/cpanel/3rdparty/bin/php /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/cron.php" not fixing the problem.

Screenshot:

WHM Module:
Board Image

cPanel Missing Icon
Board Image

Board Image


Posted By: Brijesh on October 25, 2014, 8:22 am | Post: 8
Quote From : abidkecil October 23, 2014, 5:21 pm
Hi,
I'm also have similar issue, Unable to connect to news server and icon is missing from cPanel.

FYI All softaculous IP has been added to csf.allow
Code
#softaculous
192.210.128.227
76.164.222.115
142.4.49.46
148.251.68.26
216.18.221.243


Issuing update command "/usr/local/cpanel/3rdparty/bin/php /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/cron.php" not fixing the problem.


Can you please open a support ticket with the access to your server so that we can check the issue asap :
https://www.softaculous.com/support/


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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: abidkecil on October 25, 2014, 8:56 am | Post: 9
It was fixed itself :??:
I'm confuse now  :D

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Posted By: Brijesh on October 27, 2014, 7:22 am | Post: 10
Hi,

It could be possible that there was some connection issue when you were facing the issue.

Glad to know it works now.

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

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