Softaculous

Topic : Still cant using email

Page 1 of 2

Posted By: zalgu on May 4, 2014, 5:04 am

Hi guys, i can open squirrelmail, but still cant send or receive any email messages

i already read this thread softaculous.com/board/index.php?tid=4289 & install Dovecot,
also restarted Dovecot & Exim services,
also tried rebooted the vps too

when sending email in squirrelmail got this error message

Quote

Requested action not taken: mailbox unavailable
550 Verification failed for <support@mydomain.com>

It appears that the DNS operator for vps.myserver.com

has installed an invalid MX record with an IP address

instead of a domain name on the right hand side.

Sender verify failed

is there i can try or i need to create support ticket too?

Posted By: valley on May 4, 2014, 5:12 am | Post: 1

Quote

is there i can try or i need to create support ticket too?

Follow these tutorials
http://www.webuzo.com/blog/tag/email

Hope it helps \m/

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Posted By: zalgu on May 4, 2014, 11:47 am | Post: 2

ok i found this tutorial webuzo.com/blog/how-to/fixing-the-550-relay-not-permitted-error-in-webuzo-1498.html

for part no 2) Exim Configuration

in /etc/exim/exim.conf after this

Quote

######################################################################
# AUTHENTICATION CONFIGURATION #
######################################################################

# The following authenticators support plaintext username/password
# authentication using the standard PLAIN mechanism and the traditional
# but non-standard LOGIN mechanism, with Exim acting as the server.
# PLAIN and LOGIN are enough to support most MUA software.
#
# These authenticators are not complete: you need to change the
# server_condition settings to specify how passwords are verified.
# They are set up to offer authentication to the client only if the
# connection is encrypted with TLS, so you also need to add support
# for TLS. See the global configuration options section at the start
# of this file for more about TLS.
#
# The default RCPT ACL checks for successful authentication, and will accept
# messages from authenticated users from anywhere on the Internet.

begin authenticators

i add this, right?

Quote

dovecot_login:

driver = dovecot

public_name = LOGIN

server_socket = /var/run/dovecot/auth-userdb

server_set_id = $auth1
dovecot_plain:

driver = dovecot

public_name = PLAIN

server_socket = /var/run/dovecot/auth-userdb

server_set_id = $auth1

auth_advertise_hosts = *

but when i tried restart exim, its got error, screenshot :
freakimage.com/images/387webuzo_restart_service.jpg

can you please help again, which step is still wrong?

Posted By: valley on May 5, 2014, 12:09 pm | Post: 3

What is your CentOS version and architecture ?

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Posted By: zalgu on May 5, 2014, 1:56 pm | Post: 4

CentOS 6.2
Disk 50Gb
Memory 2Gb

let me know what details you need again or where to see the details

Posted By: valley on May 5, 2014, 2:08 pm | Post: 5

Quote From : zalgu May 5, 2014, 1:56 pm

CentOS 6.2
Disk 50Gb
Memory 2Gb

let me know what details you need again or where to see the details

Restart Exim from the terminal by executing the following command from the terminal

Code
Root > service exim restart

What is the result ?

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Posted By: zalgu on May 6, 2014, 1:04 am | Post: 6

Quote From : valley May 5, 2014, 2:08 pm

Quote From : zalgu May 5, 2014, 1:56 pm

CentOS 6.2
Disk 50Gb
Memory 2Gb

let me know what details you need again or where to see the details

Restart Exim from the terminal by executing the following command from the terminal

Code
Root > service exim restart

What is the result ?

already tried it
almost the same, got failed/error message like this

[root@vps ~]# service exim restart
Shutting down exim: [FAILED]
Starting exim: 2014-05-06 05:02:29 Exim configuration error in line 845 of /etc/exim/exim.conf:
option "auth_advertise_hosts" unknown
[FAILED]

any other things i can try? is it my step in post #2 already correct?

Posted By: zalgu on May 7, 2014, 3:55 am | Post: 7

dear valley, how is it,
it is better i create support ticket or reinstall the vps starting all over again?

Posted By: valley on May 7, 2014, 4:22 am | Post: 8

Quote

Sir it seems your configurations are messed up.
It is recommended that you open a support ticket with the root details of your server and access to your Webuzo Enduser Panel, we will resolve your issues.

https://www.softaculous.com/support/open.php

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Posted By: zalgu on May 7, 2014, 7:57 am | Post: 9

ok created support ticket #243886

i already revert back /etc/dovecot/conf.d/10-auth.conf and /etc/exim/exim.conf with the default file

so the situation is same like the first post again now

Posted By: valley on May 7, 2014, 8:52 am | Post: 10

Quote From : zalgu May 7, 2014, 7:57 am

ok created support ticket #243886

i already revert back /etc/dovecot/conf.d/10-auth.conf and /etc/exim/exim.conf with the default file

so the situation is same like the first post again now

We will look into it and reply ASAP

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Posted By: zalgu on May 7, 2014, 1:59 pm | Post: 11

Quote From : valley May 7, 2014, 8:52 am

Quote From : zalgu May 7, 2014, 7:57 am

ok created support ticket #243886

i already revert back /etc/dovecot/conf.d/10-auth.conf and /etc/exim/exim.conf with the default file

so the situation is same like the first post again now

We will look into it and reply ASAP

thank you, you fixed it

here is the fix from ticket

Quote

The file /etc/aliases had traces of "support" emails being forwarded to "postmaster" causing the trouble.

I have commented the record and it should now work smooth.

i am really helped, thank you very much

for softaculous staff, i recommend increase valley salary, or promote him

Posted By: tawhid111 on November 28, 2014, 7:50 am | Post: 12

i think i have similar issues can you guys check it out ?

Posted By: valley on November 28, 2014, 8:23 am | Post: 13

Quote From : tawhid111 November 28, 2014, 7:50 am

i think i have similar issues can you guys check it out ?

Sir I have responded to your topic at multiple locations on this forum.
It is recommend that you do not post the same issue at multiple locations to avoid confusion.

I have responded to your support ticket as well.

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Posted By: pedroresina on June 8, 2015, 3:17 pm | Post: 14

Hi, im exactly with the same problem, it says 550 relay not permitted, i have changed the exim.conf and when i restart it says:

Code
Shutting down exim:                                        [  OK  ]

Starting exim: 2015-06-08 15:13:16 Exim configuration error in line 935 of /etc/exim/exim.conf:

  option "auth_advertise_hosts" unknown

I then went to aliases file, what i have to comment from there?

Thank you