Group: Member Post Group: Newbie
Posts: 1
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Hi, we tried a move from CWP panel to Webuzo on three servers yesterday and we had to roll back as for some reason we could not get the Automatic SSL to issue a LetsEncrypt certificate for the domain in both standard and www variants.
Has anyone else experienced this? We need to find a solution before we try migration again.
It's worth noting that we are hosting DNS externally, however the CWP can issue www variants without any issue, as can some of our other webuzo servers.
Some info that may help is the domains on the first server did issue the www variant, however these contained only single domain setups.
Server 1:
exampledomain1.com
exampledomain2.com
-This was able to issue the standard and www variants.
Second server contained both domains and subdomains
Server 2:
exampledomain3.com
sub.exampledomain3.com
exampledomain4.com
sub.exampledomain4.com
-This refused to issue www variants for the domain and subdomain. We removed the subdomains leaving only the primary domain, but again it refused to issue the www variant. We tried setting up the subdomain as both an add-on domain and a dedicated subdomain, this made no difference either way.
Server 3 was successful, however this contained ONLY subdomains:
sub.exampledomain5.comsub.exampledomain6.comsub.exampledomain7.com
- no problems issuing standard and www variants.
Can anyone advise why the second server is not able to load up a www certificate for either the domain or subdomain?
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