Quote First of: this is the third time I really try to get this crippled version of a MTA working. Since you don't support any other MTA & I'd like to use something that works well with the rest of webuzo - I'm stuck on this.
Sir we apologize for the inconvenience caused. Exim is the default MTA at the moment. It is installed using "yum" and installation resides at the default location as on CentOS, including the configuration file.
Quote Second of: stop asking me for root credentials! I'm not going to let anbody I don't know, play on my server.
Alright Sir, do not provide us the root credentials. Provide us the steps to replicate the error and we shall debug and resolve it accordingly.
Quote Despite that I'm an IT Professional and I'm capable of making things run quite well IF the stuff follows the rules - fact is, this thing you call a MTA isn't following anything.
We wish to learn why the default MTA Exim is not following anything on your server specifically.
Quote 1) Why the hell does YOUR Squirrel Webmail not work with YOUR Dovecot?
OUR Squirrel Webmail does work with OUR Dovecot. We have tested it on many a servers and we have other clients using it as well.
Quote Infact I had to reconfigure squirrel and use port 993 cause YOUR Dovecot-packet doesn't seem to fetch the "disable_plaintext_auth = no"-Option!
Did these changes work for you ? Or still stuck ?
Quote BTW. This isn't the first installation I had exakt that problem with - so please show some professionalism and don't try to tell me this would be a misconfigured server setup kind of problem. I use always CentOS x64 - basic server setup.
Could you please provide the steps to replicate this issue on our test servers or any server we can have root access of, so that we can debug the issue and resolve i accordingly.
Quote 2) YOUR MTA-like Exim-Packed doesn't at all - at least in a professional environment (behind firewall, etc) - except sending mails to itself.
Sir could you please elaborate this ?
Quote The bad thing about that is, that nobody is able to debug that crippled MTA by themselves, 'cause no one knows where the rest of it is gone.
Sir the Exim configuration file is located at the default installation i.e /etc/exim
If the users understand the exim configurations well and the working of the Exim MTA, they will certainly be able to debug the issues.
The Exim Binary goes through the configuration itself for paths, permissions and so on.
Quote I suggest you do that thing you got paid for (by buying that license)
What exactly do you mean by this ?
Quote and try to assist by making suggestions
Sir we can certainly make suggestions, but will they really be fruitful if they are haywire ?
Quote and/or explain where the rest of exim is.
Or you could et least for once make a clear call and tell us if an standard packet of exim would work with the webuzo gui (services f. e.)
This is how exim is installed on Webuzo server. The configuration file is altered, you can compare it with the default installation and watch for changed paths and so on.
Quote 3) A lot of threads are cut of by you like "send us a support message" or "send us your details" or something like that, instead of actually helping people to help themselves. This exactly the thing which pisses me really off.
We request for details / support tickets if the issues the users are facing is a different one. We would willingly serve the solution if it is a commonly caused issue and fix it by default in the following version of Webuzo. Apologize if this is not followed in some cases.
Quote You have made a quite well product and every product has its bugs. But there is very little support for your product on the internet - because YOU DON'T ANSWER QUESTIONS!!!
We are headed towards documenting everything well enough and shall make sure all of the questions are answered then and there.
Hope the answers were satisfactory. Thanks for the suggestions. We would surely consider every bit of it.
You can reach us on Skype to help us assist you faster and better.
Username : webuzo
P.S : Please do not use abusive words.
Edited by valley : October 22, 2013, 6:47 pm
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