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Backup not completing on primary domain
Brijesh
November 30, 2018, 6:57 am | Post: 14
Group: Softaculous Team
Post Group: Super Member
Posts: 5805
Status:
Hi,

Until the backup is listed in the backups section of Softaculous do not consider the backup as completed.

Once the backup is completed you can restore it from the Backups page. Here is the guide for the same :
https://softaculous.com/docs/How_to_Restore_a_Backup

37 GB installation can take time to backup/restore. If there is a timeout for cPanel process it could be that before Softaculous could complete the backup process, the process was killed.

If you can open a support ticket with us we can check this for you :
https://www.softaculous.com/support/

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Threads
 TimesArrow   Backup not completing on primary domain (14 Replies, Read 11370 times)
    |--  Brijesh   Hi, Sir if...   on October 10, 2013, 7:26 am
    |--  TimesArrow   hi brijesh, okay,...   on October 10, 2013, 1:38 pm
    |--  TimesArrow   brijesh, 1. Primary...   on October 10, 2013, 2:57 pm
    |--  TimesArrow   Cpanel>File Manager please...   on October 10, 2013, 4:16 pm
    |--  TimesArrow   this is the...   on October 10, 2013, 4:20 pm
    |--  Brijesh   how do i...   on October 11, 2013, 6:52 am
    |--  TimesArrow   i did a...   on October 12, 2013, 9:53 pm
    |--  Brijesh   Hi, It seems...   on October 13, 2013, 3:58 am
    |--  TimesArrow   hi brijesh, i...   on October 13, 2013, 3:07 pm
    |--  Brijesh   Hi, Sir we...   on October 14, 2013, 5:27 am
    |--  gauravjalan   Same here stucked...   on November 27, 2018, 2:35 pm
    |--  Brijesh   Hi, When you...   on November 28, 2018, 12:57 pm
    |--  gauravjalan   it ran for...   on November 28, 2018, 2:19 pm
    |--  Brijesh   Hi, Until the...   on November 30, 2018, 6:57 am

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