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 Restore of Wordpress Error, Unable to restore wordpress (6 Replies, Read 9340 times)
aj32
Group: Member
Post Group: Newbie
Posts: 2
Status:
I was trying to restore wordpress using softaculous and got the following error; pls advise

The following errors were found :
           
  • Could not connect to the database Access denied for user 'laj_wp10'@'localhost' (using password: YES)
Thanks
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Restore of Wordpress Error
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5728
Status:
Hi,

Can you please open a support ticket with the control panel login details so that we can check it asap :
https://www.softaculous.com/support/

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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Restore of Wordpress Error
aj32
Group: Member
Post Group: Newbie
Posts: 2
Status:
Quote From : glennwills December 28, 2014, 1:44 pm
Don't know if you've solved this, but I usually create a backup, then uninstall and then reinstall everything. I managed to get past all such errors in this way.


Thanks, The installation could be restored. So there was no need to open the ticket.

Regards
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Restore of Wordpress Error
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5728
Status:
Hi,

Glad to know your issue was resolved.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

Restore of Wordpress Error
therandyst
Group: Member
Post Group: Newbie
Posts: 1
Status:
hai can u hep me i have same probems with this
IP: --   

Restore of Wordpress Error
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5728
Status:
Hi,

Sorry for the delay in response.

Can you please delete the database and database user from your control panel and then try to restore ?

If you still face the issue please open a support ticket with us and we will check it asap :
https://softaculous.deskuss.com/

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

Restore of Wordpress Error
redkiyode
Group: Member
Post Group: Newbie
Posts: 1
Status:
This was really helpful for prestashop as well - thank you Brijesh! :nerd:
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