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ERROR IN SHIFTING TO USER LEVE
speedypuppy
March 23, 2011, 1:02 pm | Post: 4
Group: Member
Post Group: Newbie
Posts: 2
Status:
I'll open a ticket in a bit.

I'm actually running into two problems:
1) this "ERROR IN SHIFTING TO USER LEVEL" issue. It only happens in a couple of accounts, and I've not been able to identify the difference yet between where it happens and where it doesn't.

2) The mysql problem. ON working accounts, if any account has 8 or more characters in the account name, none of the installers can do database actions. My assumption is that this is because H-sphere creates databases and users, it pre-pends the username to the front of the database name and user name. That you handle fine. But if the name is 8 characters or more, h-sphere just uses the first 7 letters of the username. That's where it seems to be failing.

Any work-around on the 2nd one would let me at least roll it out to the majory of my customers.
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Threads
 ourinternet   ERROR IN SHIFTING TO USER LEVE, Error with tier 1 customers (17 Replies, Read 29794 times)
    |--  alons   Hi, Sir, we...   on March 17, 2011, 4:21 am
    |--  speedypuppy   I'm running into...   on March 20, 2011, 2:24 am
    |--  alons   Hi, We are...   on March 23, 2011, 12:49 pm
    |--  speedypuppy   I'll open a...   on March 23, 2011, 1:02 pm
    |--  alons   Hi, For the...   on March 24, 2011, 11:57 am
    |--  webgate   I'm running into...   on May 15, 2011, 6:18 pm
    |--  alons   Hi, Softaculous 3.3...   on May 23, 2011, 2:32 pm
    |--  ourinternet   If we upgrade...   on May 23, 2011, 2:35 pm
    |--  alons   Hi, The Error...   on May 23, 2011, 3:01 pm
    |--  webgate   Well, Apache/2.2.17, H-Sphere...   on May 23, 2011, 3:20 pm
    |--  alons   Well, Apache/2.2.17, H-Sphere...   on May 28, 2011, 3:46 am
    |--  LarryHeart   I also have...   on June 3, 2011, 8:37 am
    |--  webgate   Well, we get...   on June 3, 2011, 9:20 am
    |--  SphereWeb   Well, we get...   on June 3, 2011, 4:11 pm
    |--  SphereWeb   Perhaps the "ERROR...   on June 3, 2011, 5:24 pm
    |--  SphereWeb   For example, if...   on June 3, 2011, 5:38 pm
    |--  alons   Hi, This bug...   on June 17, 2011, 7:02 pm

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