Softaculous


Topic : Specified FTP Path does not exist


1

Posted By: a3m3a on September 26, 2014, 10:40 am
Can any one help me to solve this error, please?

The following errors were found :
Specified FTP Path does not exist.

I am sure about the info that I put, but I do not know where is the error exactly .

Posted By: Brijesh on September 26, 2014, 11:23 am | Post: 1
Hi,

When you access your server with the FTP details you entered do you see the folder that you filled in for "FTP Path" while adding the domain ?

If you can PM me the details you are using I can check it for you.

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Posted By: a3m3a on September 26, 2014, 1:27 pm | Post: 2
PM sent

Posted By: Brijesh on September 27, 2014, 7:00 am | Post: 3
Hi,

I have replied to your PM.

By checking the FTP details you provided it looks like you landed in the public_html folder when you connected to your server using that FTP details. So in this case you need to fill in "FTP Path" as "/" (without quotes).

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Posted By: a3m3a on September 27, 2014, 10:53 am | Post: 4
it is working now
thank you so much

but  :-(
The following errors were found :
           
  • There were some errors in decompressing the package files.
can any one help me in that


Posted By: Brijesh on September 27, 2014, 1:54 pm | Post: 5
Hi,

Can you please let us know which script are you trying to install.

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Posted By: benjamindemers on October 1, 2014, 4:18 pm | Post: 6
I am having the same problem.  I know the path is correct and the information is correct but the error persists.

Posted By: Brijesh on October 4, 2014, 6:06 am | Post: 7
Quote From : benjamindemers October 1, 2014, 4:18 pm
I am having the same problem.  I know the path is correct and the information is correct but the error persists.

Hi,

Can you please PM me your FTP details so that we can check this asap.


-----------------------
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Posted By: cyclesmith10 on February 25, 2015, 8:54 am | Post: 8
I am also having the "Specified FTP Path does not exist" error.  I am using cPanel VPS Optimized 3 and I'm trying to install OwnCloud as it is not listed directly in the Softaculous Apps Installer within cPanel.  Please advise?

Posted By: Brijesh on February 25, 2015, 9:50 am | Post: 9
Quote From : cyclesmith10 February 25, 2015, 8:54 am
I am also having the "Specified FTP Path does not exist" error.  I am using cPanel VPS Optimized 3 and I'm trying to install OwnCloud as it is not listed directly in the Softaculous Apps Installer within cPanel.  Please advise?

Hi,

Please refer to the following guide :
http://www.softaculous.com/docs/Adding_Domain

If you still face the issue please PM me your FTP details and I will check it for you.


-----------------------
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Posted By: mrcomic on March 10, 2015, 11:29 am | Post: 10
I'am also having the same problem

Posted By: Brijesh on March 10, 2015, 12:33 pm | Post: 11
Hi,

Can you please PM me your FTP details so that I can check it for you ?

-----------------------
Webuzo - Multi User Hosting Control Panel
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Posted By: mrcomic on March 10, 2015, 7:02 pm | Post: 12
Pls help me install OPEN SOURCE SOCIAL CHAT

Posted By: Brijesh on March 11, 2015, 10:02 am | Post: 13
Hi,

At the moment we do not have OPEN SOURCE SOCIAL CHAT in our scripts list.

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Posted By: mrcomic on March 12, 2015, 4:57 am | Post: 14
Open Source Social Network

Posted By: Brijesh on March 12, 2015, 11:26 am | Post: 15
Hi,

I have replied to your PM.

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Posted By: laura-lapulceweb on March 9, 2016, 10:43 am | Post: 16
Hello,
Can any one help me to solve this error, please?

The following errors were found :

Specified FTP Path does not exist.

Thanks

Posted By: JoeMobile on March 11, 2016, 11:09 pm | Post: 17
I'm having this issue as well. I verified my path and FTP settings several times and still get the error. I can confirm that this was working fine a couple of weeks ago, not sure if something has changed with Softaculous.

My issue: I'm trying to perform a remote import of an existing WP site to my new cPanel account. I migrated several other WP sites several weeks ago without issue from the same remote FTP source, so I know my settings are good.

Posted By: Brijesh on March 12, 2016, 1:36 pm | Post: 18
Hi,

Can you please open a support ticket with us :
https://www.softaculous.com/support/

We will check it asap.

-----------------------
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Posted By: brainhacker on April 16, 2016, 3:22 am | Post: 19
i am also face this problem pleace help me, :neu:   :neu:   :neu:

Posted By: brainhacker on April 16, 2016, 3:28 am | Post: 20
Specified FTP Path does not exist

pleace help me


wating

Posted By: Brijesh on April 20, 2016, 12:29 pm | Post: 21
Quote From : brainhacker April 16, 2016, 3:28 am
Specified FTP Path does not exist

pleace help me


wating

Can you please PM me your FTP account details so that I can check this for you ?


-----------------------
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Posted By: JoeMobile on April 26, 2016, 8:28 pm | Post: 22
Quote From : Brijesh March 12, 2016, 1:36 pm
Hi,

Can you please open a support ticket with us :
https://www.softaculous.com/support/

We will check it asap.


Thanks Brijesh!!

It looks like the latest update to Softaculous fixed the issue. Fortunately my hosting provide applied the patch a couple of weeks after you identified the issue.

For others having this issue, I would encourage you to open a ticket with Softaculous to verify the version information that addresses this issue and work with your hosting provider to make sure they apply the fix.

Posted By: quamruzzaman on October 27, 2016, 7:50 pm | Post: 23
Same problem here:

Specified FTP Path does not exist.

Could you please help me!

Posted By: Brijesh on November 3, 2016, 7:53 am | Post: 24
Quote From : quamruzzaman October 27, 2016, 7:50 pm
Same problem here:

Specified FTP Path does not exist.

Could you please help me!

Please PM me your FTP and domain details or open a support ticket here :
https://www.softaculous.com/support/

We will check this for you.


-----------------------
Webuzo - Multi User Hosting Control Panel
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Posted By: gurujirealtor on September 7, 2017, 9:41 pm | Post: 25
Can any one help me to solve this error, please?

The following errors were found :
Specified FTP Path does not exist.

Posted By: Brijesh on September 8, 2017, 7:55 am | Post: 26
Quote From : gurujirealtor September 7, 2017, 9:41 pm
Can any one help me to solve this error, please?

The following errors were found :
Specified FTP Path does not exist.

Please PM me your FTP and domain details or open a support ticket here :

https://www.softaculous.com/support/


-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: gurujirealtor on September 8, 2017, 8:13 am | Post: 27
PM the FTP and domain details, please check.

Posted By: Jassonmkp on October 5, 2017, 5:02 pm | Post: 28
I'm with this same problem, help me :-(

Posted By: Brijesh on October 6, 2017, 6:32 am | Post: 29
Quote From : Jassonmkp October 5, 2017, 5:02 pm
I'm with this same problem, help me :-(


What FTP path did you enter while adding the domain ?

If you can PM me the details you entered on the form I can check it for you.


-----------------------
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Posted By: Jadonking042 on November 7, 2017, 5:50 pm | Post: 30
Please please am having the same problem ftp path not found when am installing mybb on my server

Posted By: Brijesh on November 9, 2017, 10:46 am | Post: 31
Hi,

Please PM me the FTP login details and the domain name, I will check it for you.

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Posted By: danoblak on June 14, 2018, 9:14 pm | Post: 32
I keep getting the error even if I checked all the ftp settings and that the directories are present. Any ideas as to what can be the cause?

Dan

Posted By: Brijesh on June 15, 2018, 5:54 am | Post: 33
Hi,

What value are you posting for FTP Path ?

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Posted By: danoblak on June 15, 2018, 5:56 am | Post: 34
For ftp-path I use: /public_html

Posted By: Brijesh on June 15, 2018, 2:22 pm | Post: 35
Hi,

Can you please PM me all the details you are posting while adding the domain ?

Or you can also open a support ticket with us and we can check this for you :
https://www.softaculous.com/support/

-----------------------
Webuzo - Multi User Hosting Control Panel
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Posted By: danoblak on June 15, 2018, 9:19 pm | Post: 36
The following Errors were found :
           
The Recipent(s) 'Brijesh' have no space to recieve new Messages

Posted By: Brijesh on June 20, 2018, 2:27 pm | Post: 37
Quote From : danoblak June 15, 2018, 9:19 pm
The following Errors were found :
           
The Recipent(s) 'Brijesh' have no space to recieve new Messages

Sorry about that. Please try now.


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Posted By: danoblak on June 20, 2018, 5:34 pm | Post: 38
Hi, I submitted a support ticket and have resolved the issue

Posted By: Brijesh on June 21, 2018, 6:23 am | Post: 39
Quote From : danoblak June 20, 2018, 5:34 pm
Hi, I submitted a support ticket and have resolved the issue
Hi,
Glad to know your issue was resolved.


-----------------------
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Posted By: donayanuar on August 10, 2018, 2:01 am | Post: 40
I have the same problem to. i got error notif "Specified FTP Path does not exist"please help me
thank you

Posted By: Brijesh on August 11, 2018, 11:27 am | Post: 41
Quote From : donayanuar August 10, 2018, 2:01 am
I have the same problem to. i got error notif "Specified FTP Path does not exist"please help me
thank you
Hi,
It seems our support team has replied to your ticket and you were able to add the domain to Softaculous.


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Posted By: Bewara on February 25, 2021, 6:19 pm | Post: 42

:xd:

FOR THE PROBLEM I DIDN'T MAKE A PASSWORD FOR A CPANEL ACCOUNT BECAUSE I WAS USING THE HOSTING SO I FORGOT TO SET PASSWOR AND FINALLY WORKED

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