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 Error when updating settings (9 Replies, Read 6718 times)
escalf
Group: Member
Post Group: Newbie
Posts: 4
Status:
When updating Softaculous settings through root WHM, I receive the following error when I click on the edit settings button:
The script/software path is wrong as no software was found

My paths are as follows:
Softaculous Path: /usr/local/cpanel/whostmgr/docroot/cgi/softaculous
Scripts Path: /var/softaculous

I have tried using a different path (/var/softaculous/scripts), and using a trailing slash for scripts path, to no avail.  I have verified the scripts exist within the path, and permissions seem correct (root.root, 755).  Any ideas, as this is keeping me from being able to update any settings which is a pain in the --- as I am running suphp and would like to be able to update the chmod file/dir settings.

Thanks!

IP: --   

Error when updating settings
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

There is no zikula it seems.
Zikula is the first SCRIPT ID 1 and its the default to check with.

So just run this command:
Root> php /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/cron.php


-----------------------
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Error when updating settings
escalf
Group: Member
Post Group: Newbie
Posts: 4
Status:
Thanks Alons.
I tried that, and it completed without any errors (or any output at all).
I see that it did not create a folder for Zikula, although a .zip file exists:
root@fyre [/var/softaculous]# ll -d zikula*
-rw-r--r-- 1 root root 34465591 Dec 14 23:13 zikula.zip

The same for OpenX:
root@fyre [/var/softaculous]# ll -d openx*
-rw-r--r-- 1 root root 15687418 Dec 14 23:13 openx.zip

For some reason these two are not completing their 'install' into the softaculous system.  Any ideas?

(note, I created these two manually by creating the appropriate dirs and unzipping them into those dirs. Although this has resolved the issue, I don't want to leave it at this. I'd rather resolve the root issue at hand, so that I don't have to keep doing this by hand every time Softaculous updates. That gets tedious and annoying as all he--.)

Many thanks for the help!
-Eric
IP: --   

Error when updating settings
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

Can you delete them and retry.
This shouldnt be happening.

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
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Error when updating settings
escalf
Group: Member
Post Group: Newbie
Posts: 4
Status:
Hi Alons,
I retried three times (deleting each time), and it had the same outcome.
I'll try stracing the php process if I have more time over my weekend (wed - fri), but I don't know if it'll show anything.  Hopefully.
IP: --   

Error when updating settings
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

Could you try this :
Root> /var/cpanel/3rdparty/bin/php /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/cron.php

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
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IP: --   

Error when updating settings
escalf
Group: Member
Post Group: Newbie
Posts: 4
Status:
Sorry this has taken me so long.
The actual command is /usr/local/cpanel/3rdparty/bin/php and it has made no difference. Zikula still did not deploy properly.

I straced, and have some info, don't know if it will help...
Here's all the info I found for zikula, including a tiny bit of data just before:
Code
open("/usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/iscripts.php", O_RDONLY) = 3
fstat64(3, {st_mode=S_IFREG|0755, st_size=14764, ...}) = 0
read(3, "<?php\n\n/////////////////////////"..., 8192) = 8192
read(3, "ellaBook is a small and simple P"..., 8192) = 6572
read(3, "", 8192)                      = 0
read(3, "", 8192)                      = 0
close(3)                                = 0
time(NULL)                              = 1261817371
lstat64("/var", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/var/softaculous", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/var/softaculous/zikula", 0xbfb2f5f8) = -1 ENOENT (No such file or directory)
open("/var/softaculous/zikula/info.xml", O_RDONLY) = -1 ENOENT (No such file or directory)
time(NULL)                              = 1261817371
lstat64("/usr", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/usr/local", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/usr/local/cpanel", {st_mode=S_IFDIR|0711, st_size=4096, ...}) = 0
lstat64("/usr/local/cpanel/whostmgr", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/usr/local/cpanel/whostmgr/docroot", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/usr/local/cpanel/whostmgr/docroot/cgi", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/usr/local/cpanel/whostmgr/docroot/cgi/softaculous", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/main", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/main/functions", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/main/functions/file_functions.php", {st_mode=S_IFREG|0755, st_size=12125, ...}) = 0
stat64("/var/softaculous/zikula/", 0xbfb306a0) = -1 ENOENT (No such file or directory)
time(NULL)                              = 1261817371
lstat64("/usr", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/usr/local", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/usr/local/cpanel", {st_mode=S_IFDIR|0711, st_size=4096, ...}) = 0
lstat64("/usr/local/cpanel/whostmgr", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/usr/local/cpanel/whostmgr/docroot", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/usr/local/cpanel/whostmgr/docroot/cgi", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/usr/local/cpanel/whostmgr/docroot/cgi/softaculous", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/main", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/main/functions", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/main/functions/file_functions.php", {st_mode=S_IFREG|0755, st_size=12125, ...}) = 0
stat64("/var/softaculous/zikula/", 0xbfb306a0) = -1 ENOENT (No such file or directory)
rmdir("/var/softaculous/zikula")        = -1 ENOENT (No such file or directory)
pipe([3, 4])                            = 0
clone(child_stack=0, flags=CLONE_CHILD_CLEARTID|CLONE_CHILD_SETTID|SIGCHLD, child_tidptr=0x1601e8) = 26102
close(4)                                = 0
fstat64(3, {st_mode=S_IFIFO|0600, st_size=0, ...}) = 0
read(3, "a13811412c13e120\n", 8192)    = 17
read(3, "", 8192)                      = 0
--- SIGCHLD (Child exited) @ 0 (0) ---
close(3)                                = 0
waitpid(26102, [{WIFEXITED(s) && WEXITSTATUS(s) == 0}], 0) = 26102
time(NULL)                              = 1261817371
lstat64("/var", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/var/softaculous", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/var/softaculous/zikula.zip", {st_mode=S_IFREG|0644, st_size=39525732, ...}) = 0
open("/var/softaculous/zikula.zip", O_WRONLY|O_CREAT|O_APPEND, 0666) = 3
fstat64(3, {st_mode=S_IFREG|0644, st_size=39525732, ...}) = 0
lseek(3, 0, SEEK_CUR)                  = 0
lseek(3, 0, SEEK_CUR)                  = 0
open("/etc/hosts", O_RDONLY)            = 4
fcntl64(4, F_GETFD)                    = 0
fcntl64(4, F_SETFD, FD_CLOEXEC)        = 0
fstat64(4, {st_mode=S_IFREG|0644, st_size=271, ...}) = 0
mmap2(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x169000
read(4, "# Do not remove the following li"..., 4096) = 271
read(4, "", 4096)                      = 0
close(4)                                = 0


skip a bunch... and then:
Code
poll([{fd=4, events=POLLIN|POLLERR|POLLHUP}], 1, 60000) = 1 ([{fd=4, revents=POLLIN}])
recv(4, "S\245i[\216kJ\374lD/D\252\306Z\r&4lE\222\321R\f\364\22K\333\20'6\342"..., 8192, MSG_DONTWAIT) = 1448
write(3, "\351\364\334\216\331\355xOP\224\214\244\\\323\3625SB;n_U\325~\305\323\325\364\276\243yF"..., 672) = 672
write(3, "\263\333:\324v\251,\362\317\272\241\302U\206S\270Eq\fL\341\226\266\311-\256\351 \n", 29) = 29
write(3, "\fE\322\331\206\221t\207\27\2012\300tW\263d\337\243\"j\206J\246ZciY\226\16?J\34"..., 860) = 860
write(3, "\215\352\232\257S\366\210\266f\207}/~\25\266\213\360:y\0sh}\350{\336\371K\242\366\313\317"..., 117) = 117
write(3, "\3030\fC\317\335W\214~@|\37Y\376%\270N\33pc\2638\244\373\373e\264;\354$\301\223"..., 136) = 136
poll([{fd=4, events=POLLIN|POLLERR|POLLHUP}], 1, 60000) = 1 ([{fd=4, revents=POLLIN}])
recv(4, "\373\26\331\264\0336\3347\23\304M\220<\260?\263\311\355\2\340\22\362k\216lu\223h\354\231\34\17"..., 8192, MSG_DONTWAIT) = 1448
write(3, "\0\0\0zikula.zipt\373\3\254pM\320-\10\37\333\266m\333\266m\333\266m"..., 330) = 330
write(3, "\343\361{\377N\"\243\374^\f>\20\277\347\363x\271=\236\177L&\213\327O\214\315[\310\370\221\230"..., 444) = 444
write(3, "\273yE$O\343U^h\211\303\37\0069\2029\333\227\211\303\307\347\365\203\3325\220.6E\2505"..., 223) = 223
write(3, "[\316\364v\370\316hh7v:\355\270>*G@\215|\4\352\233=\330\203\371\255\274\2077\2U"..., 85) = 85
write(3, "\240\307\272\233\24\37\37?\224\35\372p\330\227\215\342>\355\345\360\333\324\251\251\257\231\34Y\324\371\7T"..., 170) = 170
write(3, "\206Y\345\210G\247) mI\306\345*\4\366=\\@hP\267\301,\314\256\17\201\tG#\231J"..., 178) = 178
write(3, "\343\211\371$\205Z\00437\356\337\242GI,Y\361\305\271MI|\37V/\6f\361\306\4\216f"..., 210) = 210
poll([{fd=4, events=POLLIN|POLLERR|POLLHUP}], 1, 60000) = 1 ([{fd=4, revents=POLLIN}])
recv(4, "\7v\2053\4}\354^\3\270c\263\357\256O\265+\272\266{v\255\267\363\373\254u\31)\221D\304"..., 8192, MSG_DONTWAIT) = 1448
write(3, "C\r\334\217\232\304hZ\370Zm\201\271nFF\336x\273lp@E\34\255\220\331\332\3430\0\333"..., 133) = 133
write(3, "\254pt\3026\231tS\351$\231Dc\225\264d\4\251a-vT\225U\234si\214cZ\252\251"..., 797) = 797
write(3, "\355u~\274\226\235v\343\345\334Y\270\322\274nJ\346@\227$\35607\304\356\34.K\344\277\\\241"..., 316) = 316


---snip---

Code
poll([{fd=4, events=POLLIN|POLLERR|POLLHUP}], 1, 60000) = 1 ([{fd=4, revents=POLLIN}])
recv(4, "\345\245\20]5P3\4\272\267/\256[/\252\274U#+=\277\350\301\274\t@))\20\237\335["..., 8192, MSG_DONTWAIT) = 1448
write(3, "\23\216\367\5\302\311\210\360\364\231u\25\206Y'\210\242\371+\347\177\1\353:&\300\275\313q\335_5"..., 601) = 601
write(3, "\0\0\0zikula.sql\304=ks\233\310\262\337\367W\314\361\207k\373\226l\t\220"..., 457) = 457
write(3, ")\202\37\360\251\r\270\25\305\350J\203{!\370\347\252 @\371\301\266P\fS\1\220\220\23\260Q "..., 237) = 237
write(3, "\230\220\1\264\2126\202`\326\265j\362\202\232z\247\232\300\347 \354\240\232\300\32\260\204\246\351VAE"..., 59) = 59


--snip--

Code
poll([{fd=4, events=POLLIN|POLLERR|POLLHUP}], 1, 60000) = 1 ([{fd=4, revents=POLLIN}])
recv(4, "2\350}\256I\300g\224\372\30\5!\2502\334\337\26\344zpc\302\vm\370^\203\300\17\202G\1"..., 8192, MSG_DONTWAIT) = 1248
write(3, "=\22\272\232WwvE\343 /\267\16E:\0\331\230\340P\4I\274N\34287\26\314X\v\200"..., 277) = 277
write(3, "\322\355\31\353`\261\31M\247[i8'\370\35k\16\262\16=\7\373\270\256\271\37\262\315\345}\27\306"..., 397) = 397
write(3, "\262mJ\262h\201\330H\375,\36Oo?\350\246\314OEV\330\366\200\330\341lTWP\325\366|"..., 95) = 95
write(3, "\0\0\264)\0\0\n", 7)          = 7
write(3, "\0\0\0\0\0\0\0\1\0 \0\0\0\0\0\0\0config.phpPK\1\2\24"..., 71) = 71
write(3, "\0\0images/logo.gifPK\1\2\24\0\n", 24) = 24
write(3, "\0\0\0\0\0\310\t\3;\0\0\0\0\0\0\0\0\0\0\0\0\7\0\0\0\0\0\0\0\0\0\20"..., 61) = 61
write(3, ";1\276,\241\366\3\0\0J\f\0\0\n", 14) = 14
write(3, "\0\0\0\0\0\0\0\1\0 \0\0\0V\37\0\0import.phpPK\1\2\24"..., 110) = 110
write(3, "\0\0\0\0\0\0\0\1\0 \0\0\0O/\0\0install.jsPK\1\2\24"..., 284) = 284
write(3, "\0\0\0\0\0\0\0\0\0 \0\0\0-R\0\0zikula.zipPK\1\2\24"..., 56) = 56
poll([{fd=4, events=POLLIN|POLLERR|POLLHUP}], 1, 60000) = 1 ([{fd=4, revents=POLLIN}])
recv(4, "", 8192, MSG_DONTWAIT)        = 0
write(3, "\0\0\0\0\0\0\0\1\0 \0\0\0=\372L\0zikula.sqlPK\5\6\0"..., 49) = 49
close(4)                                = 0
close(3)                                = 0
stat64("/var/softaculous/zikula.zip", {st_mode=S_IFREG|0644, st_size=44585873, ...}) = 0
time(NULL)                              = 1261817376
lstat64("/usr", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/usr/local", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/usr/local/cpanel", {st_mode=S_IFDIR|0711, st_size=4096, ...}) = 0
lstat64("/usr/local/cpanel/whostmgr", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/usr/local/cpanel/whostmgr/docroot", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/usr/local/cpanel/whostmgr/docroot/cgi", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/usr/local/cpanel/whostmgr/docroot/cgi/softaculous", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/main", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/main/classes", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/main/classes/pclzip.php", {st_mode=S_IFREG|0755, st_size=254403, ...}) = 0
time(NULL)                              = 1261817376
open("/usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/main/classes/pclzip.php", O_RDONLY) = 3
fstat64(3, {st_mode=S_IFREG|0755, st_size=254403, ...}) = 0
open("/usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/main/classes/pclzip.php", O_RDONLY) = 4
fstat64(4, {st_mode=S_IFREG|0755, st_size=254403, ...}) = 0
mmap2(NULL, 254403, PROT_READ, MAP_SHARED, 4, 0) = 0x18e000
munmap(0x18e000, 254403)                = 0
close(4)                                = 0
read(3, "<?php\r\n// ----------------------"..., 8192) = 8192
read(3, "_zipname)\r\n  {\r\n    //--(MAGIC-P"..., 8192) = 8192
read(3, " }\r\n\r\n    // ----- Call the crea"..., 8192) = 8192
read(3, " // ----------------------------"..., 8192) = 8192
read(3, "$v_options[PCLZIP_OPT_PATH];\r\n  "..., 8192) = 8192
read(3, "-- Look for the optional second "..., 8192) = 8192
read(3, "ing the content of an other one."..., 8192) = 8192
read(3, "--------------------------------"..., 8192) = 8192
read(3, "    PclZip::privErrorLog(PCLZIP_"..., 8192) = 8192
read(3, "-//PclTraceFctMessage(__FILE__, "..., 8192) = 8192
read(3, "race)--//PclTraceFctMessage(__FI"..., 8192) = 8192
brk(0x9be8000)                          = 0x9be8000
read(3, "}\r\n          \r\n          @closed"..., 8192) = 8192
read(3, "pBackMagicQuotes();\r\n\r\n        "..., 8192) = 8192
read(3, "ber of elt in list\r\n    $v_nb = "..., 8192) = 8192
read(3, " from real file\r\n        if ($p_"..., 8192) = 8192
read(3, "$p_remove_dir, 0, 2) == \"./\")) {"..., 8192) = 8192
read(3, "\n    // ----- Return\r\n    //--(M"..., 8192) = 8192
read(3, " $this->privSwapBackMagicQuotes("..., 8192) = 8192
read(3, "ct) && (($v_header['flag'] & 1) "..., 8192) = 8192
read(3, "-PclTrace)--//PclTraceFctEnd(__F"..., 8192) = 8192
read(3, "N_FAIL,\r\n\t\t\t            \"Newer "..., 8192) = 8192
read(3, "R_ABORTED;\r\n      }\r\n    }\r\n\r\n  "..., 8192) = 8192
read(3, "aceFctEnd(__FILE__, __LINE__, $v"..., 8192) = 8192
read(3, "----- Return\r\n      //--(MAGIC-P"..., 8192) = 8192
read(3, "--------------------------------"..., 8192) = 8192
read(3, "_dir['disk'].'\\'');\r\n    $p_cent"..., 8192) = 8192
read(3, "LINE__, 3, \"Found as part of an "..., 8192) = 8192
brk(0x9c28000)                          = 0x9c28000
read(3, "iles : reset the file\r\n    else "..., 8192) = 8192
read(3, "    $v_read_size = ($v_size < P"..., 8192) = 8192
read(3, "--------------------------------"..., 8192) = 8192
read(3, "\"'\");\r\n\r\n      // ----- Look for"..., 8192) = 8192
read(3, "isk_letter) && (($v_position = s"..., 8192) = 451
read(3, "", 8192)                      = 0
read(3, "", 8192)                      = 0
close(3)                                = 0
stat64("/var/softaculous/zikula.zip", {st_mode=S_IFREG|0644, st_size=44585873, ...}) = 0
access("/var/softaculous/zikula.zip", R_OK) = 0
uname({sys="Linux", node="fyre.fyrenetworks.com", ...}) = 0
time(NULL)                              = 1261817376
lstat64("/var", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/var/softaculous", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
lstat64("/var/softaculous/zikula.zip", {st_mode=S_IFREG|0644, st_size=44585873, ...}) = 0
open("/var/softaculous/zikula.zip", O_RDONLY) = 3
fstat64(3, {st_mode=S_IFREG|0644, st_size=44585873, ...}) = 0
lseek(3, 0, SEEK_CUR)                  = 0
lseek(3, 44585873, SEEK_SET)            = 44585873
lseek(3, 44585851, SEEK_SET)            = 44585851
read(3, "PK\5\6\0\0\0\0\f\0\f\0\244\2\0\0s3M\0\0\0", 8192) = 22
lseek(3, 0, SEEK_SET)                  = 0
lseek(3, 5059443, SEEK_SET)            = 5059443
read(3, "\327\224\377\262w\372\310\37m]q\212P\264\300:bnzdi\222\261\276J__\340n\251q\262"..., 8192) = 8192
close(3)                                = 0
time(NULL)                              = 1261817376


...and that would be all of it.
At no time do I see the .zip file being parsed and extracted as I do others (for instance, I tracked 'webcal' through the strace).

Keep in mind this is the free version.
The command I used to log the strace was:
Code
root@fyre [/var/softaculous]# strace /usr/local/cpanel/3rdparty/bin/php /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/cron.php > logfile.log 2>&1


If this doesn't immediately provide an answer, would it be possible for me to see the unencoded version of the cron.php file? I would be happy to digitally sign a non-disclosure agreement, and provide proof of identity. (Then again, if the file requires multiple included files, etc... that would be pointless, as I would not ask you to reveal your code further than a single file.)

Thanks.
-Eric
IP: --   

Error when updating settings
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

Could you provide the server details to me or to our support dept.
WE will solve it ASAP.

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
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Error when updating settings
PanamaCityPC
Group: Member
Post Group: Newbie
Posts: 1
Status:
How long might it take to successfully run the cron? I've let it sit 10 minutes so far, and nothing yet...
IP: --   

Error when updating settings
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

You can pass the following command:
root> /usr/local/cpanel/3rdparty/bin/php /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/cron.php

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

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