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 Req: Default Installation Directory set to /public_html/, Admin option to set default install dir to /public_html/ (3 Replies, Read 11059 times)
evohosting
Group: Member
Post Group: Newbie
Posts: 4
Status:
Hi there,

We have a recurring issue with our customers....

They will install Wordpress/Joomla/whatever and then open a ticket or live chat asking to move it to the /public_html/ folder rather than /public_html/dir/

This causes extra work on the part of our staff as the customer could have just installed the script to /public_html/ if they had understood the install page properly.

So my feature request is: Can you please make an admin option so we can default all installs to /public_html/ rather than /public_html/dir/ if no other script is detected in there?

If it's an admin option then people who want Softaculous to work the normal way wouldn't be affected, but this would get rid of a lot of needless support tickets for us, and most likely many other hosts.

Moving scripts to new locations is a bit of a pain, depends how far the user has gotten with developing their site before asking us to move it!

This is an option that Fantastico and Installatron don't have, so would be another cool reason to use Softaculous over the others.

Many thanks,

Tim.


Edited by evohosting : September 15, 2010, 10:31 am

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Tim
Managing Director
Evohosting - UK Web Hosting for all! :)
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 evohosting   Req: Default Installation Directory set to /public_html/, Admin option to set default install dir to /public_html/ (3 Replies, Read 11059 times)
    |--  alons   Hi, This is...   on September 17, 2010, 4:19 am
    |--  SoftDux   when will 3.1...   on October 12, 2010, 8:52 am
    |--  alons   Will be this...   on October 13, 2010, 4:56 am

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