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 Softaculous missing in all cpanels (5 Replies, Read 2546 times)
easyhost
Group: Member
Post Group: Working Member
Posts: 141
Status:
I have a strange occurance.  i have an active licence and i have not got this temp closed in my root settings, but Softaculous has vanished from all cpanels

Softaculous License : *****-*****-*****-*****-***** (64.79.109.105)
License Type : Premium  (Refresh License)
Server IP : 64.79.109.105
PHP Version : 5.2.9
Softaculous Version : 3.3
Latest Version : 3.3


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Majesty Hosting
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Softaculous missing in all cpanels
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5669
Status:
Hi,

Did you disable Softaculous from the Softaculous Admin Panel?

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Softaculous missing in all cpanels
easyhost
Group: Member
Post Group: Working Member
Posts: 141
Status:
Quote From : Brijesh July 14, 2011, 12:39 pm
Hi,

Did you disable Softaculous from the Softaculous Admin Panel?


no as i stated in my post


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Majesty Hosting
IP: --   

Softaculous missing in all cpanels
easyhost
Group: Member
Post Group: Working Member
Posts: 141
Status:
Quote From : easyhost July 14, 2011, 12:43 pm
Quote From : Brijesh July 14, 2011, 12:39 pm
Hi,

Did you disable Softaculous from the Softaculous Admin Panel?


no as i stated in my post


it looks like my system admin techas have sorted this out.


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Majesty Hosting
IP: --   

Softaculous missing in all cpanels
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Quote From : easyhost July 14, 2011, 12:45 pm
Quote From : easyhost July 14, 2011, 12:43 pm
Quote From : Brijesh July 14, 2011, 12:39 pm
Hi,

Did you disable Softaculous from the Softaculous Admin Panel?


no as i stated in my post


it looks like my system admin techas have sorted this out.


What issue did they find ?

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Softaculous missing in all cpanels
easyhost
Group: Member
Post Group: Working Member
Posts: 141
Status:
Quote From : alons July 17, 2011, 2:09 pm
Quote From : easyhost July 14, 2011, 12:45 pm
Quote From : easyhost July 14, 2011, 12:43 pm
Quote From : Brijesh July 14, 2011, 12:39 pm
Hi,

Did you disable Softaculous from the Softaculous Admin Panel?


no as i stated in my post


it looks like my system admin techas have sorted this out.


What issue did they find ?


it seems it was a cpanel problem.  when cpanel updated to their lastest version it removed the x3 theme from  /usr/local/cpanel/base/frontend so non of my clients were able to access cpanel.  this was reported to cpanel and they corrected this by reinstalling the x3 theme, but on doing this it wiped out added software (Softaculous, Rvsitebuilder etc.), but these wre still available through my root WHM, so the techs sorted this out and reinstlled tjhese back to my cpanels.  I have no idea how.


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Majesty Hosting
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