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 Softaculous Backup and Restore, the backup and restore function within my cpanel doesn't work as expected by me. It takes for ever to backup a large website and the system freezes at 95% during the restore process because the load is heavy on the server. (4 Replies, Read 10953 times)
tmaaraba
Group: Member
Post Group: Newbie
Posts: 3
Status:
The backup and restore function within my cpanel doesn't work as expected by me. It takes forever to back up a large website and the system freezes at 95% during the restore process because the load is heavy on the server. And in file manager, the file looks tiny when in fact, it is very large and space consuming on the server.
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Softaculous Backup and Restore
tmaaraba
Group: Member
Post Group: Newbie
Posts: 3
Status:
And so you know, Hostgator, my hosting VPN company, tells me I need to contact softaculous for issues.
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Softaculous Backup and Restore
radwebhosting
Group: NOC
Post Group: Working Newbie
Posts: 54
Status:
This sounds like your server is not configured optimally or your server does not have adequate resources to handle these tasks.

What is your server configuration?

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Rad Web Hosting - KVM VPS - Dedicated Servers - Colocation
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Softaculous Backup and Restore
tmaaraba
Group: Member
Post Group: Newbie
Posts: 3
Status:
It's Apache running OS CentOS v7.9.2009 STANDARD kvm and cPanel Version 110.0.17. Should I change settings in Tweak Settings? If yes, which settings? If not in Tweak settings, where?
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Softaculous Backup and Restore
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5728
Status:
Hi,

Sorry for the delay in response.

Can you please try to increase the memory limit from WHM -> Tweak Settings and check again ?

If you still face the issue please open a support ticket with us so we can check this for you :
https://softaculous.deskuss.com/open.php

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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