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 IP as server for mySQL (4 Replies, Read 2816 times)
ThatHostingCo
Group: NOC
Post Group: Newbie
Posts: 18
Status:
I am having an error with the automatic installations pulling the server IP address for the MySQL host instead of using the localhost which has been set up. this seems to effect my clients, but not myself.

As such when trying to perform an install, the user gets an error stating the MySQL server could not be contacted.

How to correct it so that it comes up as localhost at all times instead of the IP address?

I am using Interworx

Edited by ThatHostingCo : December 11, 2010, 6:09 pm

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That Hosting Company
Fully Canadian Website Hosting and Servers
https://thathost.ca
IP: --   

IP as server for mySQL
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

Softaculous uses the API of Interworx and that should return the correct values.
If its returning the IP address it would mean that you have changed some settings on the server.
Please correct it.

Regards,
ALons

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IP as server for mySQL
ThatHostingCo
Group: NOC
Post Group: Newbie
Posts: 18
Status:
Still can't figure this out. There has been no changes to the mySQL server or it's location. I have attempted to regenerate the API but it did not help in resolving the issue. Is there some way to manually adjust this to localhost?

-----------------------
That Hosting Company
Fully Canadian Website Hosting and Servers
https://thathost.ca
IP: --   

IP as server for mySQL
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

I think its better you contact InterWorx regarding this.
Softaculous uses their API to determine the MySQL host.
So if the API itself is returning something wrong, Softaculous will be helpless.

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

IP as server for mySQL
ThatHostingCo
Group: NOC
Post Group: Newbie
Posts: 18
Status:
Actually, I figured out what was going on just after posting the message.

Interworx has a clustering option that changes localhost to the ip address when activated. One of our crew enabled this by accident and tried to cover it up then could not get it to deactivate. To fix this issue clustering would need to be turned off unless an actual cluster exists.

-----------------------
That Hosting Company
Fully Canadian Website Hosting and Servers
https://thathost.ca
IP: --   

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