Could not determine the database prefix when creating staging website in softaculous, Could not determine the database prefix when creating staging website in softaculous (1 Replies, Read 7901 times)
Can you please check if the Source installation database details in Softaculous records are correct ? You can check it from the Edit Installation page in Softaculous. Here is the guide on how to edit an installation :
https://www.softaculous.com/docs/enduser/how-to-edit-an-installation/
If you still face the issue please open a support ticket with us.