Quote From : Brijesh May 17, 2017, 5:44 am Hi,
The FTP details are fetched automatically by SiteMush.
It could be possible that there is a Firewall on your server which is not allowing access to your FTP server from our editor server.
If there is a Firewall please allow our IPs :
us.sitemush.com - 192.198.80.4
eu.sitemush.com - 91.121.54.72
Do let us know if you still face the issue.
user error i first made a demo to try things out then made a real site but deleted the demo account hence deleting the ftp user and details the fix was reading the hidden user.php file and recreating the ftp user and same pw from details from that file
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