The INFO.XML file could not be found! Please report this to the Server Admin

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The INFO.XML file could not be found! Please report this to the Server Admin (8 Replies, Read 8599 times)

edwinlee	# November 23, 2009, 8:01 am
Group: Member Post Group: Newbie Posts: 3 Status:	Hi, I encounter when installing prestashop. I have already updated the software and run the cron jobs but it did not solve anything. It's running on a cPanel VPS. Please kindly advise on the solution. Thanks in advance
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The INFO.XML file could not be found! Please report this to the Server Admin

alons	# November 23, 2009, 11:34 am \| Post: 1
Group: Administrator Post Group: Super Member Posts: 2280 Status:	Hi, Can you try using WHM -> Plugins -> Softaculous -> Software Click "Update Settings" Regards, Alons ----------------------- For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support. Virtualizor - The Next Generation VPS Panel Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud Pinguzo - Server and Domain Monitoring tool PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes Remote Installer - Use Softaculous over FTP/FTPS/SFTP
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The INFO.XML file could not be found! Please repor

edwinlee	# November 23, 2009, 11:41 am \| Post: 2
Group: Member Post Group: Newbie Posts: 3 Status:	Hi, I did all the steps posted by you in another thread but still did not work.
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The INFO.XML file could not be found! Please report this to the Server Admin

alons	# November 25, 2009, 5:20 am \| Post: 3
Group: Administrator Post Group: Super Member Posts: 2280 Status:	When you click on update settings it will show you the LOGS of the whole process of downloadin all scripts. Can you let us know what error did it give against PrestShop Regards, Alons ----------------------- For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support. Virtualizor - The Next Generation VPS Panel Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud Pinguzo - Server and Domain Monitoring tool PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes Remote Installer - Use Softaculous over FTP/FTPS/SFTP
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The INFO.XML file could not be found! Please repor

edwinlee	# November 28, 2009, 4:12 am \| Post: 4
Group: Member Post Group: Newbie Posts: 3 Status:	Its not only Prestashop. All scripts, when tried to install post back the same errors. There was not error updating Softaculous.
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The INFO.XML file could not be found! Please report this to the Server Admin

alons	# November 28, 2009, 12:41 pm \| Post: 5
Group: Administrator Post Group: Super Member Posts: 2280 Status:	Quote From : edwinlee November 28, 2009, 4:12 am Its not only Prestashop. All scripts, when tried to install post back the same errors. There was not error updating Softaculous. Sir which errors. Can you give me the Logs ? ----------------------- For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support. Virtualizor - The Next Generation VPS Panel Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud Pinguzo - Server and Domain Monitoring tool PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes Remote Installer - Use Softaculous over FTP/FTPS/SFTP
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The INFO.XML file could not be found! Please report this to the Server Admin

willdashwood	# December 9, 2009, 10:11 am \| Post: 6
Group: Member Post Group: Newbie Posts: 27 Status:	I think I have a similar problem... Quote TikiWiki Software not found.....Needs Update Deleting previous files...... Fetching Latest File......Saved the Latest File Unzipping the files......Error unzipping......Continuing SMF Software not found.....Needs Update Deleting previous files...... Fetching Latest File......Saved the Latest File Unzipping the files......Error unzipping......Continuing Lazarus Software not found.....Needs Update Deleting previous files...... Fetching Latest File......Saved the Latest File Unzipping the files......Error unzipping......Continuing WordPress MU Software not found.....Needs Update Deleting previous files...... Fetching Latest File......Saved the Latest File Unzipping the files......Error unzipping......Continuing
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The INFO.XML file could not be found! Please report this to the Server Admin

alons	# December 9, 2009, 12:27 pm \| Post: 7
Group: Administrator Post Group: Super Member Posts: 2280 Status:	Hi, Please delete any .zip files in /var/softaculous It will work. Regards, Alons ----------------------- For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support. Virtualizor - The Next Generation VPS Panel Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud Pinguzo - Server and Domain Monitoring tool PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes Remote Installer - Use Softaculous over FTP/FTPS/SFTP
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The INFO.XML file could not be found! Please report this to the Server Admin

willdashwood	# December 9, 2009, 12:44 pm \| Post: 8
Group: Member Post Group: Newbie Posts: 27 Status:	Thanks Alons, that sorted it!
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