I recently decided to use the Dropbox backup target when creating a backup for one of my Softaculous installations. So I connected my Dropbox account on Softaculous and all worked fine. Backups are created, sent to Dropbox and I am happy.
BUT, my Dropbox Started to become too small for my backups and I upgraded to a paid version of Dropbox. Since them, all backups ends into an error :
Incorrect backup file size : 0
I contacted my host (Siteground) and Dropbox. They both recommanded me to remove Dropbox and associate it again. I did that operation many times (deleted files and associated again)... But no success. Siteground.com tried to associate a new free Dropbox account and all worked fine. So apparently the issue is when we associate a paid account.
I contacted Dropbox and they were very helpful but they can't understand the cause. Have anyone experienced the same issue? Dropbox asked me to request Softaculous to contact their API team.
Anyone can help here?