Group: Member Post Group: Newbie
Posts: 4
Status:  |
Hi everyone!
On a cPanel server, we have an old, manually installed Moodle on this path:
/home/user/public_html/site1/
Moodledata is at /home/user/public_html/moodledata/
Now, we want to replace it with a brand new installation. We want to install a new Moodle using Softaculous, on this path:
/home/user/public_html/site2/
We want to create the moodledata dir at /home/user/moodledata/ , outside public_html
But Softaculous shows an error message on the installation process. Well, two errors messages, an the installation halts:
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- It seems that the Moodle files are already present at /home/user/public_html location. Hence you can not install Moodle on this domain. Please try to install lower version of Moodle on this domain.
- The folder /home/user/public_html should not be accessible via web. This folder is a document root of another domain
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It looks like the old Moodle install is preventing the new Moodle install; is that so? Is there any way for us to create a new Moodle instance on this user account, using Softaculous?
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May 5, 2026, 11:40 am
