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 505 error when switching servers (6 Replies, Read 40939 times)
robertgould
Posted on # March 8, 2024, 11:50 pm
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Post Group: Newbie
Posts: 4
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Hi,
I bought a new server with trial webuzo dedicated server license. The installation and webuzo panel working perfectly. However, when I moved my file from the old server with (kloxo panel) to the new server with (webuzo panel) the website not accessible its giving 500 page error.

How to solve this problem? Thanks in advance

-----------------------
- Robert -
IP: --   

505 error when switching servers
etcpain
Posted on # April 5, 2024, 4:42 am | Post: 1
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Post Group: Newbie
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It seems like there might be some configuration or compatibility issues with the files you transferred from the old server (with Kloxo panel) to the new server (with Webuzo panel). Start by checking the error logs on your new server to pinpoint the exact cause of the 500 page error. It could be a problem with file permissions, configurations, or even missing dependencies.
IP: --   

505 error when switching servers
robertgould
Posted on # April 5, 2024, 7:58 am | Post: 2
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Post Group: Newbie
Posts: 4
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Quote
geometry dash scratch
It seems like there might be some configuration or compatibility issues with the files you transferred from the old server (with Kloxo panel) to the new server (with Webuzo panel). Start by checking the error logs on your new server to pinpoint the exact cause of the 500 page error. It could be a problem with file permissions, configurations, or even missing dependencies.


Thanks for your answer

-----------------------
- Robert -
IP: --   

505 error when switching servers
suraj33
Posted on # May 18, 2024, 7:53 am | Post: 3
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Post Group: Newbie
Posts: 6
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Hi,

Sir, sorry for the delay and the inconvenience caused. If the problem persists, please open a support ticket with us at https://softaculous.deskuss.com.
IP: --   

505 error when switching servers
lucidam
Posted on # May 19, 2025, 1:28 am | Post: 4
Group: Member
Post Group: Newbie
Posts: 2
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Quote From : robertgould March 8, 2024, 11:50 pm
Hi, geometry dash
I bought a new server with trial webuzo dedicated server license. The installation and webuzo panel working perfectly. However, when I moved my file from the old server with (kloxo panel) to the new server with (webuzo panel) the website not accessible its giving 500 page error.

How to solve this problem? Thanks in advance

Kloxo is known for 500 errors due to PHP-FPM, OpenSSL, or permission issues. Since you’ve moved to Webuzo, focus on Webuzo’s configuration, but ensure no Kloxo-specific scripts (e.g., custom PHP settings) were carried over.
IP: --   

505 error when switching servers
surajmore
Posted on # June 1, 2025, 5:18 pm | Post: 5
Group: Webuzo Team
Post Group: Working Newbie
Posts: 69
Status:
Quote From : robertgould March 8, 2024, 11:50 pm
Hi,
I bought a new server with trial webuzo dedicated server license. The installation and webuzo panel working perfectly. However, when I moved my file from the old server with (kloxo panel) to the new server with (webuzo panel) the website not accessible its giving 500 page error.

How to solve this problem? Thanks in advance



Which web server and PHP version are currently being used on the new Webuzo server?
If you are still facing the same issue, please open a support ticket with us at https://softaculous.deskuss.com
IP: --   

505 error when switching servers
Meilin
Posted on # Today at 8:16 am | Post: 6
Group: Member
Post Group: Newbie
Posts: 2
Status:
Quote From : robertgould March 8, 2024, 11:50 pm
Hi,
I bought a new server with trial webuzo dedicated server license. The installation and webuzo panel working perfectly. However, when I moved my file from the old server with (kloxo panel) to the new server with (webuzo panel) the website not accessible its giving 500 page error.

How to solve this problem? Thanks in advance

I encountered a similar situation when I moved my website from the old panel to Webuzo. Error 500 usually comes from differences in PHP configuration or file/folder permissions. You can check again:

Is the PHP version on Webuzo compatible with the source code (many old sites need PHP 5.x or 7.x).

Permission & ownership of the public_html folder (usually 755 for folders, 644 for files).

.htaccess contains a rule that is not compatible with Apache/Nginx on the new server.

In addition, the error log in /usr/local/var/log/ or error_log will show the specific cause. After I adjusted the PHP version and fixed the file permissions, the website worked normally.
IP: --   

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