Welcome Guest. Please Login or Register  


You are here: Index > Webuzo > General Support > Topic : HELP!!!!!!! TRYING TO RECOVER SERVER BUT NOTHING WORKS



Threaded Mode | Print  

 HELP!!!!!!! TRYING TO RECOVER SERVER BUT NOTHING WORKS (3 Replies, Read 17274 times)
mobilechipmunk
Group: Member
Post Group: Newbie
Posts: 15
Status:
Server running webuzo today suddenly would not respond to anything.  No http, no ftp, no ssh.  nothing. i couldn't even ping.  relaunched instance 5 times with different IPs.

i was able to make a clone of the hard drive and move to another instance.  now i follow your instructions to migrate but it doesn't read the databases.

Your instructions are incorrect.

Add the contents of the /var/lib/mysql/ directory on the OLD Server to an archive as follows :
root@host > cd /var/lib/mysql/
root@host > tar -pczvf wuser_mysql_data.tar.gz *

Transfer the above archive to the NEW server as follows :
root@host > scp -p wuser_mysql_data.tar.gz root@NEW_IP_ADDRESS:/var/lib/mysql/

Now SSH to your NEW Server as root user and extract the archive as follows:
root@host > cd /var/lib/mysql/
root@host > tar -zxvf wuser_conf.tar.gz

---The last part tells me ssh to my new server and untar wuser_conf.tar.gz. But i don't have wuser_conf.tar.gz because the step before told me to tar it as wuser_mysql_data.tar.gz.

anyways i untar wuser_mysql_data.tar.gz.  all the files are there but nothing is picked up from webuzo.

i've emailed support numerous times the past 2 weeks and have barely any response.  Customer service is absolute joke now.  No one has been on
skype support for 3 weeks.

How does a modern day web admin  have no capability of backing up system as a whole?
IP: --   

HELP!!!!!!! TRYING TO RECOVER SERVER BUT NOTHING WORKS
valley
Group: Webuzo Team
Post Group: Super Member
Posts: 1644
Status:
>> The last part tells me ssh to my new server and untar wuser_conf.tar.gz. But i don't have wuser_conf.tar.gz because the step before told me to tar it as wuser_mysql_data.tar.gz.

We shall have the documentation updated at the earliest.

>>  all the files are there but nothing is picked up from webuzo.
Pick the file /var/webuzo/my.conf from the old server and dump it on the new server at the same location.
This should surely work.

Restart the service for once.
http://webuzo.com/wiki/Restart_services

Hope this helps :)

-----------------------
Webuzo : Single User Control Panel
Join Webuzo :
Facebook
Twitter

IP: --   

HELP!!!!!!! TRYING TO RECOVER SERVER BUT NOTHING WORKS
mobilechipmunk
Group: Member
Post Group: Newbie
Posts: 15
Status:
i was able to get it to work.  still unable to create private ket.  to shows that is created but when i go to retrieve it it says doesn't exist
IP: --   

HELP!!!!!!! TRYING TO RECOVER SERVER BUT NOTHING WORKS
valley
Group: Webuzo Team
Post Group: Super Member
Posts: 1644
Status:
We are replicate the issue on our test servers and have it resolved at the earliest.

-----------------------
Webuzo : Single User Control Panel
Join Webuzo :
Facebook
Twitter

IP: --   

« Previous    Next »

Threaded Mode | Print  



Jump To :


Users viewing this topic
1 guests, 0 users.


All times are GMT. The time now is May 15, 2024, 12:44 pm.

  Powered By AEF 1.0.8 © 2007-2008 Electron Inc.Queries: 10  |  Page Created In:0.039