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 Bugs and half implemented features (8 Replies, Read 7013 times)
antonyjsmith
Group: Member
Post Group: Newbie
Posts: 2
Status:
Softaculous and the Wordpress manager is so close to being great, all it needs is someone to actually sit down use it for a bit and make a list of all the things that don't work or are close, but not quite.

I'm not sure where to start here as there are so many smaller issues but here's a start:

  • Remove installation - flat out doesn't work. Directory, files and database are never removed?
  • In general the softaculous interface is awful and inconsistent
  • Quick install - why does it always default to /wp sub directory?
  • WP Manager - Practically impossible to export and install and import into another account without editing serialised data!?!?!
  • WP Manager - Disabled Cron doesn't add a cron job
  • WP Manager - Why doesn't enable debug mode turn on display debug too?


This is just a start, I'll be adding more and I'd appreciate anyone else weighing in with their irritations or any bugs they've noticed so we can hopefully make this product better!
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Bugs and half implemented features
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5732
Status:
Hi Antory,
Sorry for the delay in response.

We appreciate your reports and will surely work on the issues reported to make Softaculous a better product.

Just a note, we released Softaculous 5.6.8 couple of days back with a new UI and we hope that should resolve some of your issues. Do try the new UI and let us know your feedback on the UI as well.

>> Remove installation - flat out doesn't work. Directory, files and database are never removed?
Did you access the Remove installation page from WordPress Manager ? If yes this bug is fixed and will be released in Softaculous v5.7.0

If no, can you please confirm if you selected the "Remove Database", "Remove Directory" checkboxes ?

>> In general the softaculous interface is awful and inconsistent
We have tried to improve on this aspect in the new UI released in 5.6.8. I would appreciate if you try the new UI.

>> Quick install - why does it always default to /wp sub directory?
We do have a setting in Softaculous admin panel to leave the sub directory blank on the install page. You can go to Softaculous admin panel -> Settings page and select the "Don't Prefill Directory Name" and click on the "Edit Settings" button.

>> WP Manager - Practically impossible to export and install and import into another account without editing serialised data!?!?!
At the moment this is not possible across other control panel accounts. You can use the Remote Import feature to import the installation across another account (on the same or remote server) :https://www.softaculous.com/docs/enduser/remote-import/

For cloning within the same control panel account you can use the Clone feature :https://www.softaculous.com/docs/enduser/clone/

>> WP Manager - Disabled Cron doesn't add a cron job
Which control panel are you using ? If you can open a support ticket with us we can check this for you :https://softaculous.deskuss.com/

>> WP Manager - Why doesn't enable debug mode turn on display debug too?
We will review this and make the required changes soon.


-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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Bugs and half implemented features
antonyjsmith
Group: Member
Post Group: Newbie
Posts: 2
Status:
Quote From : Brijesh July 9, 2021, 3:46 pm

Just a note, we released Softaculous 5.6.8 couple of days back with a new UI and we hope that should resolve some of your issues. Do try the new UI and let us know your feedback on the UI as well.

Unfortunately I'd say if anything, the UI is now even worse. The Wordpress Install pop up in particular is absolutely terrible, it's in a fixed height pop up for no apparent reason with a custom scroll bar. They need singling out as really, really poor UI choices.

The inconsistent button colours just feel weird, again a seemingly rushed UI update that hasn't been thought through.

Quote From : Brijesh July 9, 2021, 3:46 pm

WP Manager - Practically impossible to export and install and import into another account without editing serialised data!?!?!
At the moment this is not possible across other control panel accounts. You can use the Remote Import feature to import the installation across another account (on the same or remote server) :https://www.softaculous.com/docs/enduser/remote-import/

Can you change the domain name of the install you're importing with the approach? It doesn't seem to be clear or documented.
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Bugs and half implemented features
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5732
Status:
Quote From : antonyjsmith July 26, 2021, 8:59 am

Unfortunately I'd say if anything, the UI is now even worse. The Wordpress Install pop up in particular is absolutely terrible, it's in a fixed height pop up for no apparent reason with a custom scroll bar. They need singling out as really, really poor UI choices.

The inconsistent button colours just feel weird, again a seemingly rushed UI update that hasn't been thought through.

Can you change the domain name of the install you're importing with the approach? It doesn't seem to be clear or documented.


Sorry for the delay in response.

Sure we will change the UI as per your feedback. Thank you for reporting the same.

Regarding the domain change in Remote Import yes you can import the installation from one domain to another that should not cause any problem.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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Bugs and half implemented features
jcsv75
Group: Member
Post Group: Newbie
Posts: 8
Status:
Hi,

It is now 18 months later, end of january 2023, and unfortunately these bugs in WP manager still exist.

E.g. I have specified in the Softaculous settings page to NOT show the prefilled directory option and yet every new install defaults to wp as a subfolder.

The same is true for the option to only show https. Everytime the other options such as http, www etc are also shown.

Finally there is a lacking feature that I really miss which is the possibility to sort and filter the list of installed websites. I have a mix of dev, staging and live sites and I would like to filter the view by category and this is not possible.

Maybe, as a suggestion, could you have a look at your competitor AApanel ? They have a very effective solution for site management with all relevant information available . E.g. for each site you can find the following info:

SSL expiry status
PHP version
Backup status
Root path
etc

I have attached a screenshot for reference.

Thanks a lot for taking this feedback into account.

Jacques
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Bugs and half implemented features
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5732
Status:
Quote From : jcsv75 January 28, 2023, 11:58 am
Hi,

It is now 18 months later, end of january 2023, and unfortunately these bugs in WP manager still exist.

E.g. I have specified in the Softaculous settings page to NOT show the prefilled directory option and yet every new install defaults to wp as a subfolder.

The same is true for the option to only show https. Everytime the other options such as http, www etc are also shown.


Is the enduser account owned by a Reseller ? We have the same settings in Softaculous Reseller Panel so could be possible that Reseller had saved settings previously and allowed http and sub-folder prefill.

So now even if you disable from root if the user is owned by reseller the reseller settings will have higher preference.

Please login to WHM as the Reseller user and access Softaculous Reseller panel and apply the settings as required.

If you still face the issue do let us know.


Quote From : jcsv75 January 28, 2023, 11:58 am
Finally there is a lacking feature that I really miss which is the possibility to sort and filter the list of installed websites. I have a mix of dev, staging and live sites and I would like to filter the view by category and this is not possible.

Maybe, as a suggestion, could you have a look at your competitor AApanel ? They have a very effective solution for site management with all relevant information available . E.g. for each site you can find the following info:

SSL expiry status
PHP version
Backup status
Root path
etc

I have attached a screenshot for reference.

Thanks a lot for taking this feedback into account.

Jacques

Thank you for the feedback we will try to add these soon.


-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

Bugs and half implemented features
jcsv75
Group: Member
Post Group: Newbie
Posts: 8
Status:
Quote From : Brijesh February 3, 2023, 6:42 am


Is the enduser account owned by a Reseller ? We have the same settings in Softaculous Reseller Panel so could be possible that Reseller had saved settings previously and allowed http and sub-folder prefill.

So now even if you disable from root if the user is owned by reseller the reseller settings will have higher preference.

Please login to WHM as the Reseller user and access Softaculous Reseller panel and apply the settings as required.

If you still face the issue do let us know.



FYI, I am experiencing this problem with Softaculous whilst running on a Webuzo server as both admin and user. I am not a reseller and I am not using WHM.
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Bugs and half implemented features
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5732
Status:
Quote From : jcsv75 February 6, 2023, 10:10 am



FYI, I am experiencing this problem with Softaculous whilst running on a Webuzo server as both admin and user. I am not a reseller and I am not using WHM.

Can you open a support ticket with us so we can check this asap :https://softaculous.deskuss.com/open.php


-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

Bugs and half implemented features
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5732
Status:
Hi,

Thank you for opening support ticket.

We evaluated the situation in detail and found that there was a bug when in Webuzo Single User mode you login from Webuzo enduser panel and then go to Webuzo admin panel -> Softaculous admin panel instead of admin panel Softaculous loaded Reseller panel.

We have fixed this and applied the patch on both of your servers, please configure the settings again and it should work fine.

This fix will be included in the next version of Softaculous.

Thank you for reporting the issue.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

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