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 VPSes are getting randomly suspended without logs. (5 Replies, Read 2312 times)
Consulhosting
Group: Member
Post Group: Newbie
Posts: 3
Status:
Hi, we have a problem with Virtualizor for a week.

Randomly VPSes get suspended without logic, it happend already 4 times.
The first 2 around (it happend between 3 days) 02:30, de last 2 around 04:30 sunday en now monday.

Virtualizor is on the latest version, we have backups running but only for a few VM's.
We use the Virtualization KVM and we have no suspend limites on the VM's.
We use WHMCS but not every VPS is created and connected with it.
When we check monitoring software we don't see any weird activity.

And the biggest problem, there are ZERO logs about this.
We search everything, there isn't any log about suspending it.

Does someone have a solution or idea to solve this problem...?
IP: --   

VPSes are getting randomly suspended without logs.
jevingala
Group: Virtualizor Team
Post Group: Super Member
Posts: 739
Status:
Hi,


Do the same VPS get suspended when their backup process is active ?

Did you checked in logs under /var/log/libvirt/qemu/ directory ?

Do you see any suspension tasks on Virtualizor panel ?

-----------------------
Regards,
Virtualizor Team.
http://virtualizor.com/
IP: --   

VPSes are getting randomly suspended without logs.
Consulhosting
Group: Member
Post Group: Newbie
Posts: 3
Status:
Thanks for your reply.

1. No
2. Yes, can't find anything there.
3. Yes, nothing.
IP: --   

VPSes are getting randomly suspended without logs.
jevingala
Group: Virtualizor Team
Post Group: Super Member
Posts: 739
Status:
Hi,


If No tasks are appearing on panel then panel is not auto-suspending the VPSes.

Can you check in server's OS logs if OOM is killing those VPSes ?

-----------------------
Regards,
Virtualizor Team.
http://virtualizor.com/
IP: --   

VPSes are getting randomly suspended without logs.
Consulhosting
Group: Member
Post Group: Newbie
Posts: 3
Status:
We checked the lastlog, syslog, faillog and kernel log. Can't find anything in there.
IP: --   

VPSes are getting randomly suspended without logs.
jevingala
Group: Virtualizor Team
Post Group: Super Member
Posts: 739
Status:
Hi,

Looks like backup process using up all the space under storage hence VPSes which need space at that time will get suspended since they fall short of free space for their usage from the storage directory.

You can disable its backup plan or have the backup server locally mounted using SSHFS and use it as local backups to avoid space related issues resulting in suspension of VPSes

-----------------------
Regards,
Virtualizor Team.
http://virtualizor.com/
IP: --   

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