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 cannot choose subdomains on directadmin (7 Replies, Read 6005 times)
dmacleo
Group: Member
Post Group: Newbie
Posts: 15
Status:
cannot install anything to a subdomain in directadmin.
I can create subdomain, deelte the folder, then install using the name of directory I deleted and it seems to work but I should be able to choose subdomain from dropdown.
not sure when this started happening, sometime over last 2 updates.
IP: --   

cannot choose subdomains on directadmin
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5677
Status:
Hi,

Can you please open a support ticket with the test account details we will check it.
https://www.softaculous.com/support

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

cannot choose subdomains on directadmin
dmacleo
Group: Member
Post Group: Newbie
Posts: 15
Status:
will do this later today
IP: --   

cannot choose subdomains on directadmin
dmacleo
Group: Member
Post Group: Newbie
Posts: 15
Status:
what sort of test account or access do you need?
I can point some unused domains to the server I guess.
IP: --   

cannot choose subdomains on directadmin
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5677
Status:
Hi,

Yes sir you can provide any test account with atleast one domain who faces the issue.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

cannot choose subdomains on directadmin
dmacleo
Group: Member
Post Group: Newbie
Posts: 15
Status:
got tied up dealing with another issue and forgot about this, will migrate some domains over today and setup another ssh account.
IP: --   

cannot choose subdomains on directadmin
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5677
Status:
Hi,

Please let us know once the test account is setup so that we can check the issue.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

cannot choose subdomains on directadmin
dmacleo
Group: Member
Post Group: Newbie
Posts: 15
Status:
honestly having issues figuring out how to accurately setup ssh for someone else w/o giving root access.
more used to cpanel so its taking me a bit.
IP: --   

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