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 Database Backups failing since 3.2.7, Database Backups failing since 3.2.7 - other backups ok (6 Replies, Read 5381 times)
transcom99
Posted on # December 31, 2025, 9:40 am
Group: Member
Post Group: Newbie
Posts: 30
Status:
Version: 3.2.7 (released Dec 29, 2025)
Bug: Database backups to SSH remote servers failing since 3.2.7 update
Error: "Failed to create backup folder on the backup server"
Last working backup: December 30, 2025
VPS backups: Still work fine to same SSH server
Manual SSH test: Can create folders manually with same credentials
Server: Hetzner Storage Box via SSH with password auth
Path: /home/uxxxxxx/dbs-backups
IP: --   

Database Backups failing since 3.2.7
sikanderk
Posted on # December 31, 2025, 5:11 pm | Post: 1
Group: Virtualizor Team
Post Group: Newbie
Posts: 26
Status:
Hi,

Can you open a support ticket in virtualizor department, So that we can check further.

Edited by sikanderk : December 31, 2025, 6:34 pm
IP: --   

Database Backups failing since 3.2.7
transcom99
Posted on # January 6, 2026, 4:00 pm | Post: 2
Group: Member
Post Group: Newbie
Posts: 30
Status:
afraid not, we handle many customers not just one...  and this issue is widespread
IP: --   

Database Backups failing since 3.2.7
secom
Posted on # January 15, 2026, 11:21 am | Post: 3
Group: NOC
Post Group: Newbie
Posts: 2
Status:
Were you able to resolve the issue? I’m experiencing the same problem on several master servers: remote backups of the Virtualizor master server database stopped working simultaneously after updating to Virtualizor 3.2.7 on Dec 29.

Since then, no remote dump has been uploaded due to the same error, while locally the backups continue to accumulate.
IP: --   

Database Backups failing since 3.2.7
sikanderk
Posted on # January 15, 2026, 11:41 am | Post: 4
Group: Virtualizor Team
Post Group: Newbie
Posts: 26
Status:
Hi,

Please open a support ticket in virtualizor department, So that we can check further.
https://softaculous.deskuss.com/open.php
IP: --   

Database Backups failing since 3.2.7
Junior
Posted on # January 30, 2026, 1:08 am | Post: 5
Group: NOC
Post Group: Newbie
Posts: 1
Status:
+1 here, same issues since 3.2.7 (Dec 29, 2025). This seems like a general bug affecting multiple users (as reported by transcom99, secom, and others).

1 - Database backups (master server DB) to SSH remote fail:
Error: "Failed to create backup folder on the backup server".


2 - SSH backups (VPS) extremely slow:
Before: 500-700 Mbps, jobs done in 4-6 hours.
Now: 5~20 Mbps max, same jobs take up to 6 days!
Manual tests (scp/rsync/wget direct to same storage server) hit full speed, so the bottleneck is in Virtualizor's automated transfer.


From the 3.2.7 changelog: "[Enhancement] SSH backups will now be transferred directly to remote backup servers without using temporary local storage." This direct streaming (no local temp) likely causes the slowdown

Team: Is this a known bug in 3.2.7? Any hotfix????
IP: --   

Database Backups failing since 3.2.7
Atharva30
Posted on # January 30, 2026, 7:26 am | Post: 6
Group: Member
Post Group: Newbie
Posts: 1
Status:
1.Please check whether the backup file is created on the server and also verify the file permissions on the backup server.


Please remove the "mod_fuse_exists" in the "/var/virtualizor/" directory to switch to old method of uploading backup file, once file is removed monitor the backup process then and let us know.
IP: --   

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