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 Unable to install Joomla / Drupal (3 Replies, Read 548 times)
BinaryHosting
Posted on # April 26, 2025, 6:05 am
Group: Member
Post Group: Newbie
Posts: 2
Status:
cPanel Version: 126.0 (build 16)
Apache Version: 2.4.63
Database Version: 11.4.5-MariaDB
Softaculous Version: 6.2.1

I'm getting the following error when attempting to install:

Quote
Required MYSQL version greater than equal to 8.0.13 AND found version is :
IP: --   

Unable to install Joomla / Drupal
Brijesh
Posted on # April 28, 2025, 5:42 am | Post: 1
Group: Softaculous Team
Post Group: Super Member
Posts: 5804
Status:
Hi,

It looks like the issue is due to a bug in cPanel upgrade to MariaDB 11.4 which does not create symlink for /usr/sbin/mysql to /usr/sbin/mariadb :
https://support.cpanel.net/hc/en-us/articles/29787974447767-Upgrade-to-MariaDB-11-4-failed-to-find-binary

We have made a patch to handle this issue from our side. I have emailed the patch file to you.

Please upload the patch file on your server and unzip it at :
/usr/local/cpanel/whostmgr/docroot/cgi/softaculous/

Once this is done the installation should work fine.


Edited by Brijesh : April 28, 2025, 5:43 am

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

Unable to install Joomla / Drupal
Mahesh-Softac
Posted on # Today at 2:06 pm | Post: 2
Group: Softaculous Team
Post Group: Newbie
Posts: 3
Status:
Hi Sir,

We have released this patch with the latest version of Softaculous v6.2.2.
https://www.softaculous.com/news/softaculous/softaculous-6-2-2-launched-35881.html

That handles your issue and hence you don't need to apply the patch manually after upgrading.
To quickly upgrade Softaculous run Softaculous cron as per your panel : https://www.softaculous.com/docs/admin/immediate-synchronize-with-softaculous-servers/
OR that cron runs every day which will upgrade Softaculous automatically.

Let us know if you have any questions.



IP: --   

Unable to install Joomla / Drupal
BinaryHosting
Posted on # Today at 2:07 pm | Post: 3
Group: Member
Post Group: Newbie
Posts: 2
Status:
Thanks Mahesh and Brijesh, these patches worked great!
IP: --   

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