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 Fatal error - ftpaccts (1 Replies, Read 479 times)
Group: NOC
Post Group: Newbie
Posts: 3

when I load SitePad from cPanel accounts on my server I get the following error:

This feature requires the “ftpaccts” option and is not enabled on your account.

What should I do? The feature was not needed AFAIK...

Sitepad version is latest (1.1.0) on cpanel 70.0.48

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Fatal error - ftpaccts
Group: Softaculous Team
Post Group: Elite Member
Posts: 367

It might be possible that you've restricted one FTP account per user.

When you access SitePad as root i.e WHM via cPanel then SitePad is unable to detect FTP account. So it tries to create an FTP account using cPanel API. As you've restricted one FTP account SitePad is unable to create an account and shows you the following error.

Try providing atleast 2 FTP accounts per user and see if you are still facing the same issue.

Do let us know if you need any other information.

Also, if you still face the same issue please create a support ticket with us so we can debug the issue for you.

Aakash Gupta
SitePad Developer

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