I have loaded the ips into the software, and added a internal ip for cloud vps but I still can't create a vps. How do I fix this
Are you creating a VPS from the Admin panel or the Enduser panel as a Cloud user ?
Are you selecting a plan for creating the VPS ?
You cannot add an internal IP directly in Virtualizor panel, first you will need to create an internal IP pool and then add IPs to that pool.