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 Dedicated server freezing intermittently, The three biggest dedicated of our cluster freeze and we need to force restart via hardware. (2 Replies, Read 110514 times)
hostmf
Group: NOC
Post Group: Newbie
Posts: 3
Status:
Hello,

We recently purchased bigger servers with more ram and more powerful CPUs from OVH.

These servers are having an intermittent problem, they freeze every few days (sometimes 25, sometimes 2 (happened today)).

We still haven't found out the reason, no error log is registered, they simply freeze, they don't respond in the terminal (When we access via IPMI OVH), they stop responding to the ping, and they come back to work only with a hard rebot.

We have another 70 smaller dedicated ones, with 64GB RAM and Intel CPU, most of them using Ubuntu 20.04, and they never had this problem.

Has anyone here been through this, could anyone help us?

Dedicated Specs:
CPU: AMD Epyc 7371 - 16c/32t - 3.1GHz/3.8GHz
Memory: 256GB DDR4

name -a
Linux ns570494 5.4.0-144-generic #161-Ubuntu SMP Fri Feb 3 14:49:04 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux

Here the last logs before the freezes/forced reboot:
PHP Code

 Mar 16 14:48:48 ns571213 kernel: [    0.000000Command lineBOOT_IMAGE=/boot/vmlinuz-5.4.0-144-generic root=UUID=8c38902d-184f-426e-823b-4efd9a188577 ro nomodeset iommu=pt console=tty0 console=ttyS1,115200n8 nvme_core.default_ps_max_latency_us=0 crashkernel=512M-:192M
Mar 16 14
:48:48 ns571213 kernel: [    0.000000Linux version 5.4.0-144-generic (buildd@lcy02-amd64-089) (gcc version 9.4.0 (Ubuntu 9.4.0-1ubuntu1~20.04.1)) #161-Ubuntu SMP Fri Feb 3 14:49:04 UTC 2023 (Ubuntu 5.4.0-144.161-generic 5.4.229)
Mar 16 14:39:01 ns571213 CRON[821929]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/powercron.php >> /var/virtualizor/log/powercron 2>&1)
Mar 16 14:38:01 ns571213 CRON[821876]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/powercron.php >> /var/virtualizor/log/powercron 2>&1)
Mar 16 14:37:01 ns571213 CRON[821834]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/powercron.php >> /var/virtualizor/log/powercron 2>&1)
Mar 16 14:36:01 ns571213 CRON[821778]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/powercron.php >> /var/virtualizor/log/powercron 2>&1)
Mar 16 14:35:02 ns571213 CRON[821647]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/virt_check.php >> /var/virtualizor/log/virt_check 2>&1)
Mar 16 14:35:02 ns571213 CRON[821645]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/powercron.php >> /var/virtualizor/log/powercron 2>&1)
Mar 16 14:35:02 ns571213 CRON[821644]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/firewalltest.php > /var/virtualizor/log/firewalltest.log 2>&1)
Mar 16 14:35:02 ns571213 CRON[821642]: (rootCMD (command -v debian-sa1 > /dev/null && debian-sa1 1 1)
Mar 16 14:35:02 ns571213 CRON[821643]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/calculate_bandwidth.php >> /var/virtualizor/log/calculate_bandwidth 2>&1)
Mar 16 14:34:01 ns571213 CRON[821571]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/powercron.php >> /var/virtualizor/log/powercron 2>&1)
Mar 16 14:33:15 ns571213 libvirtd[3177]: End of file while reading dataInput/output error
Mar 16 14
:33:01 ns571213 CRON[821503]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/powercron.php >> /var/virtualizor/log/powercron 2>&1)
Mar 16 14:32:11 ns571213 libvirtd[3177]: End of file while reading dataInput/output error
Mar 16 14
:32:08 ns571213 libvirtd[3177]: End of file while reading dataInput/output error
Mar 16 14
:32:01 ns571213 CRON[821213]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/cronm.php >> /var/virtualizor/log/cronm 2>&1)
Mar 16 14:32:01 ns571213 CRON[821211]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/powercron.php >> /var/virtualizor/log/powercron 2>&1)
Mar 16 14:31:02 ns571213 CRON[821134]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/powercron.php >> /var/virtualizor/log/powercron 2>&1)
Mar 16 14:30:01 ns571213 CRON[820967]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/powercron.php >> /var/virtualizor/log/powercron 2>&1)
Mar 16 14:30:01 ns571213 CRON[820969]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/virt_check.php >> /var/virtualizor/log/virt_check 2>&1)
Mar 16 14:30:01 ns571213 CRON[820968]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/firewalltest.php > /var/virtualizor/log/firewalltest.log 2>&1)
Mar 16 14:30:01 ns571213 CRON[820966]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/calculate_bandwidth.php >> /var/virtualizor/log/calculate_bandwidth 2>&1)
Mar 16 14:29:01 ns571213 CRON[820913]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/powercron.php >> /var/virtualizor/log/powercron 2>&1)
Mar 16 14:28:22 ns571213 kernel: [224068.305734TCPrequest_sock_TCPPossible SYN flooding on port 5938. Sending cookies.  Check SNMP counters.
Mar 16 14:28:01 ns571213 CRON[820869]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/powercron.php >> /var/virtualizor/log/powercron 2>&1)
Mar 16 14:27:01 ns571213 CRON[820802]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/powercron.php >> /var/virtualizor/log/powercron 2>&1)
Mar 16 14:26:01 ns571213 CRON[820760]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/powercron.php >> /var/virtualizor/log/powercron 2>&1)
Mar 16 14:25:01 ns571213 CRON[820593]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/virt_check.php >> /var/virtualizor/log/virt_check 2>&1)
Mar 16 14:25:01 ns571213 CRON[820590]: (rootCMD (command -v debian-sa1 > /dev/null && debian-sa1 1 1)
Mar 16 14:25:01 ns571213 CRON[820589]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/firewalltest.php > /var/virtualizor/log/firewalltest.log 2>&1)
Mar 16 14:25:01 ns571213 CRON[820588]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/powercron.php >> /var/virtualizor/log/powercron 2>&1)
Mar 16 14:25:01 ns571213 CRON[820587]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/calculate_bandwidth.php >> /var/virtualizor/log/calculate_bandwidth 2>&1)
Mar 16 14:24:11 ns571213 libvirtd[3177]: End of file while reading dataInput/output error
Mar 16 14
:24:08 ns571213 libvirtd[3177]: End of file while reading dataInput/output error
Mar 16 14
:24:01 ns571213 CRON[820263]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/cronm.php >> /var/virtualizor/log/cronm 2>&1)
Mar 16 14:24:01 ns571213 CRON[820262]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/powercron.php >> /var/virtualizor/log/powercron 2>&1)
Mar 16 14:23:01 ns571213 CRON[820206]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/powercron.php >> /var/virtualizor/log/powercron 2>&1)
Mar 16 14:22:01 ns571213 CRON[820130]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/powercron.php >> /var/virtualizor/log/powercron 2>&1)
Mar 16 14:21:01 ns571213 CRON[820061]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/powercron.php >> /var/virtualizor/log/powercron 2>&1)
Mar 16 14:20:01 ns571213 CRON[819872]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/firewalltest.php > /var/virtualizor/log/firewalltest.log 2>&1)
Mar 16 14:20:01 ns571213 CRON[819876]: (rootCMD (/usr/local/emps/bin/php /usr/local/virtualizor/scripts/powercron.php >> /var/virtualizor/log/powercron 2>&1


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Dedicated server freezing intermittently
hart24
Group: Member
Post Group: Newbie
Posts: 1
Status:
Same problem here with this system
1x EPYC 7571 32c/64
512GB DDR4 RAM

it hangs after my client purchase 5 vps at a time
IP: --   

Dedicated server freezing intermittently
hostmf
Group: NOC
Post Group: Newbie
Posts: 3
Status:
How much is your SWAP memory?

We verified here that ours was at 25GB, which was very little... The problem may be related to this. We increased it to 150GB and continued monitoring. The problem hasn't reoccurred since then, but anyway the problem occurs every few weeks, so we won't know if it's resolved in a few weeks.
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