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 WWW., domain won't load without www. (7 Replies, Read 7525 times)
lesmond
Group: Member
Post Group: Working Member
Posts: 105
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Just installed a new webuzo. and its working fine, but I have a small issue where the domain will not work unless I prefix with www.mydomain.com  if I enter just mydomain.com I get this....

This site can’t be reached
mydomain.com refused to connect.


even if I use test.mydomain.com it will load the domain.

This is a fresh install of centos and webuzo

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Buildz Hosting
IP: --   

WWW.
Guest
Group: Guest
Status:
Hi  ;-D
Welcome on Webuzo!

Please try to add also domain with www
https://www.webuzo.com/wiki/Add_Domain

also check www domain will be also present on DNS once added.
IP: --   

WWW.
Guest
Group: Guest
Status:
Sorry, just check in DNS you have also www domains. Not need add www domains in Webuzo, you have to have DNS record with www.
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WWW.
lesmond
Group: Member
Post Group: Working Member
Posts: 105
Status:
Quote From : peopleinside December 15, 2017, 9:00 pm
Hi  ;-D
Welcome on Webuzo!

Thanks for the welcome, but I'm not new around here :squi:

The domain is my primary domain, so was added on install of webuzo, and the dns is managed by cloud flare.

I have another install of webuzo on another server and that is working fine.


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Buildz Hosting
IP: --   

WWW.
Guest
Group: Guest
Status:
Please add www DNS record on cloudflare.
IP: --   

WWW.
lesmond
Group: Member
Post Group: Working Member
Posts: 105
Status:
I already have added www to cloudflare

Board Image

What I am saying it works with the WWW but does not work without www
thats when I get an error.

Hope that makes sense ?

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Buildz Hosting
IP: --   

WWW.
Guest
Group: Guest
Status:
The domain has been added with www in Webuzo?
Maybe you should add without www.

I see there are present a record for not www domain so seems to be OK if the IP is correct.
IP: --   

WWW.
lesmond
Group: Member
Post Group: Working Member
Posts: 105
Status:
This is very strange, I added another domain to the list and that it working has expected, just the primary domain does not work as it should.

So I changed one of the new domains I just added as the primary domain, now it working, but the original domain still don't work, so it must be something wrong with the dns on the first domain.

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Buildz Hosting
IP: --   

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